Materials Engineer Jobs

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Field Service Engineer

Applied Materials•Boise, ID

About The Position

As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. You perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems, and coordinate and communicate directly with customers to ensure smooth operations and exceptional service. Training is provided.

Requirements

  • Completion of an Associate degree, military technical training, field service experience, or trade certification.
  • 1–2 years of work experience in customer/field service support, or a related technical field.
  • Ability to read and interpret electrical and mechanical schematics.
  • Experience diagnosing and resolving basic technical challenges.
  • Basic mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, or thermodynamics.
  • Familiarity with hand tools and their appropriate usage, including digital multimeters.
  • Effective written and verbal communication skills.
  • Basic knowledge of Microsoft Excel, Word, and PowerPoint.
  • Possession of a valid driver’s license and the ability to obtain a passport, if travel is required.
  • Ability to meet all on-site requirements, including safety, environmental guidelines, and COVID-19 protocols.

Nice To Haves

  • 2–4 years of work experience in customer/field service support, or a related technical field.

Responsibilities

  • Collaborate with Senior Field Service Engineers [Customer Engineers] in installing, maintaining, and upgrading customer equipment.
  • Use digital analytics for troubleshooting.
  • Apply basic diagnostic techniques to assess equipment and address technical issues, with guidance from Senior Field Service Engineers [Customer Engineers].
  • Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.
  • Coordinate and communicate directly with customers.
  • Fulfill additional duties, as assigned.

Benefits

  • Comprehensive benefits package.
  • Potential eligibility for participation in a bonus program.
  • Potential eligibility for a stock award program.
  • Relocation eligible.

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