Manager Jobs

About The Position

Requirements

• Strong leadership and associate development skills.
• Excellent customer service and communication abilities.
• Knowledge of coffee preparation, food service operations, inventory management, and merchandising.
• Understanding of food safety, sanitation, and quality assurance practices.
• Ability to analyze sales and operational reports.
• Strong organizational, planning, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with point-of-sale systems, ordering platforms, and retail technology.

Responsibilities

• Recruit, interview, train, coach, and develop Starbucks associates.
• Schedule associates to meet customer service and operational needs.
• Provide ongoing performance coaching, recognition, and corrective action when appropriate.
• Foster a culture of teamwork, accountability, inclusion, and customer service excellence.
• Support succession planning and leadership development initiatives.
• Promote associate engagement, retention, and professional growth.
• Deliver exceptional customer service consistent with Starbucks and company expectations.
• Create a welcoming environment that encourages customer loyalty and repeat business.
• Resolve customer concerns, complaints, and service issues promptly and professionally.
• Ensure associates provide knowledgeable recommendations and product information.
• Maintain a customer-first culture throughout all department operations.
• Direct daily Starbucks operations, including beverage preparation, food service, merchandising, inventory management, and cleanliness standards.
• Ensure all beverages and food items are prepared according to Starbucks recipes and specifications.
• Monitor inventory levels and order products and supplies as needed.
• Ensure accurate pricing, signage, and promotional execution.
• Maintain department appearance and operational readiness throughout the day.
• Manage product rotation and stocking to maintain freshness and availability.
• Ensure compliance with food safety, sanitation, and health regulations.
• Monitor proper food handling, storage, labeling, and temperature control procedures.
• Conduct regular inspections to ensure quality, cleanliness, and operational standards are maintained.
• Ensure associates consistently follow Starbucks and company food safety practices.
• Maintain required food safety documentation and records.
• Execute Starbucks and company promotional programs and initiatives.
• Maintain attractive merchandising displays that support sales growth.
• Analyze sales trends and identify opportunities to improve department performance.
• Promote seasonal beverages, featured products, and special offerings.
• Develop action plans to achieve department sales and profitability goals.
• Manage department labor, inventory, expenses, and shrink.
• Monitor key performance indicators and departmental financial results.
• Ensure efficient labor scheduling and productivity management.
• Maintain inventory accuracy and effective ordering practices.
• Develop and implement strategies to improve operational efficiency and profitability.
• Maintain a safe environment for customers and associates.
• Ensure compliance with company policies, Starbucks standards, and regulatory requirements.
• Support asset protection and shrink reduction initiatives.
• Ensure department equipment is operated safely and maintained properly.
• Adhere to all local, state, and federal regulations.

Benefits

• Competitive wages paid weekly
• Access to up to 50% of your earned wages before payday, via our partnership with Stream
• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay).
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve