Supply Chain Operations Warehouse Manager

Rio Las Vegas•Rio Las Vegas, NV

2d•Onsite

About The Position

The Supply Chain Operations Warehouse Manager is responsible for overseeing all aspects of warehouse and receiving operations, ensuring efficiency, accuracy, and compliance. This role involves direct management of warehouse staff, collaboration with various departments, and strategic planning for continuous improvement. The manager will ensure smooth daily operations, maintain inventory integrity, and uphold safety and security standards within a dynamic, high-volume environment.

Requirements

Five or more years of progressively responsible experience in warehouse, receiving, distribution or supply chain operations.
Three or more years of supervisory or management experience in a high-volume operating environment.
Demonstrated knowledge of receiving, storage, internal distribution, inventory controls, safety and loss-prevention practices.
Proven ability to lead hourly employees, manage schedules, address performance issues and sustain service standards.
Strong organization, analytical problem-solving, conflict-resolution and written and verbal communication skills.
Ability to work a variable schedule and respond to urgent operational needs.

Nice To Haves

Experience managing in a union environment and applying a collective bargaining agreement.
Hospitality, gaming, resort, food and beverage or similarly complex property experience.
Experience with MMS, Stratton Warren or a comparable purchasing, receiving or inventory platform.
Bachelor’s degree in supply chain, logistics, business or a related field; equivalent relevant experience will be considered.

Responsibilities

Direct daily receiving, storage, staging, and internal delivery activity across the property.
Establish delivery appointments, receiving cutoffs, dock schedules, service levels, and escalation protocols.
Control dock congestion, staging discipline, space utilization, and timely product movement to internal customers.
Confirm staffing and coverage plans to ensure critical functions are supported during absences, peak periods, and operational disruptions.
Maintain a consistent management presence at the loading dock and promptly resolve service, supplier, and interdepartmental issues.
Lead the Warehouse Lead and Business Center Manager, setting clear priorities, accountabilities, and performance expectations.
Manage attendance, scheduling, productivity, conduct, coaching, and corrective action in partnership with Human Resources and Labor Relations.
Apply the collective bargaining agreement consistently and maintain productive union working relationships.
Conduct daily huddles and reinforce safety, service, accuracy, and accountability standards.
Ensure goods are inspected, counted, documented, staged, and routed accurately at receipt.
Maintain item-level traceability for deliveries, discrepancies, damages, shortages, refusals, returns, and high-value products.
Partner with Inventory Control to investigate variances, complete timely reconciliation, and address root causes.
Protect segregation of duties: Purchasing owns buying and purchase-order execution; Warehouse Operations owns the physical receipt, custody, and delivery of goods; Inventory Control independently verifies records and variances.
Support No PO, No Pay controls by escalating unauthorized or noncompliant deliveries.
Own and enforce the after-hours receiving and warehouse-access SOP.
Require documented authorization, Security verification or escort, and dual sign-in/sign-out when goods or inventory are accessed outside normal operating hours.
Ensure item-level documentation for withdrawals, transfers, and emergency deliveries, followed by next-business-day reconciliation.
Track exceptions, identify recurring control failures, and implement corrective actions.
Oversee package receipt, tracking, storage, notification, and internal delivery through the Business Center Manager.
Establish controls for urgent, high-value, sensitive, and unclaimed packages.
Align Business Center staffing, service levels, and handoffs with Warehouse Operations to create one accountable inbound-logistics process.
Maintain safe dock, warehouse, cooler, storage, and equipment practices and address hazards immediately.
Ensure compliance with applicable safety, food-handling, security, and property requirements.
Maintain SOPs, inspection records, incident documentation, access controls, and corrective-action follow-up.
Coordinate equipment, facility, and maintenance needs that affect safe and reliable operations.
Develop warehouse capacity, layout, labor, service, and coverage strategies aligned with property needs.
Use volume, labor, delivery, supplier, and exception data to identify productivity and service improvements.
Recommend workflow, technology, workspace, and equipment investments supported by measurable operational value.
Participate in supplier performance reviews and coordinate corrective actions with Purchasing.
Lead approved warehouse transformation initiatives and document realized operational benefits.
Set daily priorities, work assignments, staffing coverage, and dock schedules within approved policy and labor requirements.
Escalate or refuse deliveries that present safety, security, documentation, capacity, or compliance risks.
Resolve routine delivery and service exceptions and recommend corrective action for repeated performance failures.
Approve operational SOPs and controlled exceptions within delegated authority; escalate financial or policy exceptions to the Supply Chain Director.