Manager, Supply Chain Operations

Knauf Insulation•Shelbyville, IN

4d•Hybrid

About The Position

The Manager, Supply Chain Operations leads short-term operational execution and day-to-day production scheduling across the network. The role oversees the production planning team and aligns Planning, Procurement, Transportation, Customer Service, and Plant Operations around near-term service, supply, capacity, inventory, and material priorities. The position drives execution visibility, cross-functional coordination, and timely escalation while serving as the operational bridge between tactical supply planning and day-to-day network execution. Success in this role requires regular presence in office and operational environments to support cross-functional collaboration, maintain close visibility into operational realities, and enable timely decision-making.

Requirements

Bachelor’s Degree in business administration, supply chain, operations, or related field
Minimum five (5) years of experience in production planning and scheduling within a fast-paced manufacturing or similar industry environment
Minimum three (3) years of managerial or supervisory experience overseeing employees, departmental operations, or both
Knowledge of financial procedures and processes
Knowledge of production planning and scheduling practices
Knowledge of inventory control principles and processes
Ability to communicate effectively throughout the organization
Ability to make quick, thorough decisions
Ability to motivate and energize a team to produce winning solutions
Ability to partner with and support colleagues both internally and externally
Ability to work hands-on in an industrial manufacturing environment, as well as in a corporate environment
Ability to manage multiple projects simultaneously in a fast-paced, deadline-driven environment
Ability to foster a culture of innovation, collaboration, and accountability within the organization
Ability to instill an environment of inclusion, where all employees feel that they can contribute and impact the company in a positive manner
Ability to support employee retention and engagement to ensure a sustainable workforce
Effective negotiation skills
Strong analytical and problem-solving abilities
Effective prioritization and time management skills
Follow-up skills
Proactive in identifying areas of opportunity and suggesting ideas for improvement
Effective public speaking and presentation skills
Computer skills in MS Windows environment; proficient in Word, PowerPoint and Excel

Nice To Haves

APICS Certified Supply Chain Professional (CSCP) or equivalent professional certification desired
Knowledge of ERP systems, such as SAP or similar platforms, preferred

Responsibilities

Lead, coach, and develop the production planning team.
Set priorities, define expectations, and promote accountability within the function.
Provide functional leadership for short-term production planning and execution coordination across the network.
Represent Supply Chain Operations in cross-functional forums and influence outcomes beyond direct reporting lines.
Lead near-term supply chain execution across the network, ensuring alignment across Planning, Procurement, Distribution, Customer Service, and Plant Operations.
Translate tactical supply plans into executable short-term priorities and actions.
Coordinate cross-functional responses to service risks, supply constraints, material shortages, capacity limitations, transportation issues, and production disruptions.
Facilitate timely decisions, clarify action owners and timelines, and escalate unresolved or high-impact issues through established channels.
Use the S&OE process and related operating routines as key forums to align priorities, manage risks, and drive execution follow-through.
Oversee production scheduling activities to support customer service, material availability, inventory objectives, and plant efficiency.
Coordinate production-priority changes based on demand shifts, operational constraints, and network conditions.
Support adherence to deployment logic and default plant assignments, while ensuring justified deviations are visible, controlled, and addressed.
Coordinate inventory positioning and replenishment priorities by SKU, location, product family, and customer priority in line with portfolio strategy, service requirements, and supply constraints.
Balance customer service, working capital, inventory health, and operational efficiency in near-term decision-making.
Maintain visibility on key execution KPIs, including OTIF, backlog, lead time, schedule adherence, material availability, inventory risk, premium freight, and default plant deviations.
Track performance trends, identify recurring execution failures, and lead root cause analysis across functional interfaces.
Drive corrective actions to closure and ensure transparency on business impact, ownership, and timing.
Monitor execution discipline and promote improved adherence to planning, deployment, and operational standards across the network.
Standardize and improve short-term execution, escalation, communication, and scheduling routines across the network.
Strengthen governance, handoffs, and decision-making across Planning, Procurement, Distribution, Customer Service, and Operations.
Support the transition to a more integrated end-to-end supply chain operating model.
Maintain relevant planning parameters in ERP and support effective use of planning, scheduling, and reporting tools.
Identify and help resolve system, process, and master data issues affecting execution performance.

Benefits

Free on-site Health Care Facility
Medical, Dental, Vision – starting on day one!
Virtual Medical Services
Fertility and adoption benefits
401(k) Retirement Plan (earn 100% matching on your first 6% contribution and fully vested day one)
Paid parental leave
Paid family leave
Company provided Salary Continuance (Short-term Disability)
Company paid life insurance
Paid Holidays
Vacation
Tuition Reimbursement
Employee Assistance Program (EAP)