Supply Chain Operations Manager

Northgate Market•Irvine, CA

2d•$106,000 - $138,000•Hybrid

About The Position

Northgate Gonzalez Market is seeking a passionate and customer-focused Supply Chain Operations Manager to join their family. This role is accountable for all plant supply chain activities, including managing commodity markets, purchasing decisions based on market availability and seasonality, and securing short-term contracts. The manager will oversee the plant's procurement needs, assist the Director of Plant Operations in managing the cost of goods within budget, and manage the warehouse operations budget and personnel. Responsibilities include ensuring timely shipping and receiving, maintaining safety policies, managing the maintenance department and preventive maintenance program, and overseeing the efficiency, planning, and productivity of Procurement, Maintenance, and Warehouse departments across multiple shifts. The position supports production operations with quality ingredients and equipment efficiency, implements work standards, and maintains improvement through sustaining behaviors. This role operates with discipline and rigor, overseeing procurement, storage, inventory, and replenishment of products to fulfill production requirements, controlling labor, equipment, and resources to maximize efficiency, and optimizing company profitability within the budget framework. This position reports directly to the Director of Plant Operations and works under limited supervision, leading by example with a positive work environment and fair treatment of associates.

Requirements

Must have strong leadership skills.
Must be HACCP Certified.
Must have good communication and mentoring skills.
Must have a very strong Customer service commitment and an intricate knowledge on Northgate Market culture.
Must have critical thinking with exceptional problem-solving skills and be able to work independently or in a team environment.
Proven management and leadership skills to orchestrate complex large-scale projects and fixed budgets.
In depth knowledge on Supply chain management.
Ability to establish and use metrics and continuous improvements processes to drive up performance.
Must be able to lead, delegate, monitor, and follow up.
Must have Supervisor experience and knowledge of current management and supervisory techniques.
Able to resolve operational problems related to projects and minimize delays or unexpected cost increases.
Proactive, resourceful & highly motivated with good communication skills and ability to work in a high output environment.
Ability to develop creative solutions to problems and challenges as they are identified and resolve them in a timely manner.
Able to demonstrate attention to detail and follow through in all areas of responsibility.
Ability to develop & coordinate project plans / projects and communicate changes and progress effectively in writing as appropriate for the needs of the department associates, Peers, and Store Management.
Must have a thorough understanding of Microsoft Excel, Word, and Outlook.
Must be able to lift 10 Lbs. frequently and 20 Lbs. occasionally; stand, reach, climb, and lift frequently.
Must be able to perform complex mathematical functions.
Must be able work with others and coordinate production with co-workers.
Must work with minimum or no supervision.
Must lead by example with an excellent, outstanding attendance record, reliable and flexible when seasonal work is occasionally required.
Must be able to work in a fast-paced environment.
Must have the ability to multi-task.
Demonstrated knowledge of food safety regulations and requirements.
Must have basic knowledge of manufacturing processes and process improvement techniques.
Must have a broad knowledge of safety, quality and environmental systems and procedures.
Knowledge of current management and supervisory techniques.
Excellent communication skills (verbal and written).
Excellent interpersonal skills and the ability to motivate people toward a goal.
Strong leadership skills: ability to lead meetings/teams.
Strong project management and problem-solving skills with proven effectiveness in leading change.
Conflict resolution skills.
Must have budget management and financial analysis skills.
Results oriented.
Ability to organize structure and develop staff.
Ability to lead and effectively implement change and continuous improvement.
Must have a strong business acumen.
Ability to use computer and supporting software.
Experience developing, implementing, and maintaining a Food Safety Program.
Demonstrated organizational skills.
Knowledge of employment management and organization standards and processes.
Ability to align the business strategically with a business quality focus, customer expectations, and lead continuous improvement.
In-depth knowledge of quality concepts, principles, management systems, tools, and philosophies.
Must have excellent math skills to understand measurements, yields, margins, shrink, production planning and program analysis.
Demonstrated ability in mentoring and developing managers and staff, to increase capability.
Customer focused
Passion for results
Ability to calculate complex figures and amounts such as formulation, vertical production, proportions, percentages, and volumes.
Ability to define problems, collect data. Establish facts and draw valid conclusions.
Excellent knowledge of Word, Excel & Power point.

Nice To Haves

Bi-lingual English Spanish highly desirable.

Responsibilities

Responsible for all budgetary numbers of the Warehouse and Maintenance departments.
Under the direction of Plant’s Director, manages the cost of goods and keeps it within budget.
Interacts and communicates at a high level with other corporate directors and VP’s and is responsible for meeting timelines and quality standards related to the departments under direct supervision.
Responsible for the safety and well-being of warehouse and maintenance associates.
Responsible to maintain infrastructure of Plant and takes decisive corrective action when required.
Supports the Food Safety & Quality Assurance programs and ensures that Plant operates at optimum conditions according to GFSI regulations & industry standards.
Responsible for all warehousing, shipping, and receiving of raw materials and finished goods and ensures that all receiving and shipping happens according to plan.
Works in conjunction with Corporate Chef on executing all new product initiatives and ensures to communicate updates to Stores, Corporate & Staff when appropriate.
Manages labor schedules of warehouse and maintenance departments.
Manages inventory controls and cycle counting of facility. Ensures proper rotation of entire raw material and mechanical parts inventory.
Ensures that Maintenance department rigidly executes the Lock-out / tag out program.
Maintains a fulfillment ratio according to Industry standards not lower than 98.5%.
Ensures that all paperwork is sent to AP/AR in a timely manner and works closely with Finance to resolve any billing discrepancies.
Works closely with Corporate Chef to develop all NGM product specifications. Maintains all specs current and up to date.
In conjunction with Corporate Chef, are the ultimate authority to change or introduce any new product specification in system.
Ensures all processes meet customer’s specification requirements and always minimizes risk to the company.
Responsible for maintaining a qualified and productive staff to meet and/or exceed the expected level of performance and demands of stores and plant.
Deals directly with vendors and maintains a cordial relationship with all.
Develop and monitor a continuous improvement methodology directed at improving performance in the departmental areas assigned, including productivity, quality, safety, attendance, sanitation, yields and cost reduction/control.
Responsible for initiating and developing processes for monitoring, measuring, and reporting key performance initiatives within procurement, maintenance, and warehouse departments.
Optimize new product development through the standardization of materials and process to insure repeatability. Consistently apply all Company Policies and Procedures.
Responsible for implementing an effective preventive maintenance program on all equipment pieces in Plant, working in conjunction with Maintenance Manager.
Ensures effective communications between all departments, i.e., Quality Control, warehousing, human resources, sanitation, maintenance, etc.
Directs and coordinates with team members, (i.e., supervisor and operators) all product changeovers.
Communicates / coordinates staffing and training requirements with Human Resources for labor scheduling, forecasting, and reduction in force requirements, ensuring operating requirements are met effectively and efficiently promotes and maintains positive relationships among all levels of management and associates.
Responsible for maintaining training programs developed to educate and protect all associates under his/her leadership and ensures that all associates have a path for improvement on all work-related areas and that are constantly monitored for reward and/or coaching as necessary.