Supply Chain Operations, Senior Manager

Dyson•Chicago, IL

13d•$125,000 - $157,000•Onsite

About The Position

The Senior Supply Chain Operations Manager will lead the end-to-end Sales & Operations Planning (S&OP) process across the Americas region, ensuring alignment between commercial objectives, demand forecasts, supply capabilities, and financial targets. This role serves as a critical bridge between Sales, Marketing, Finance, Demand Planning, and Supply Planning teams, driving cross-functional decision-making, inventory optimization, and operational excellence. The successful candidate will leverage data, analytics, and business insights to proactively identify risks, evaluate trade-offs, and deliver actionable recommendations that support business growth and customer service objectives.

Requirements

8+ years experience
Bachelor’s in supply chain, engineering, or related field
Strong working knowledge of supply chain processes and systems.
Advanced in Microsoft Excel
Experience with ERP and MRP systems (SAP is a plus)
Comfortable working with large complex data sets
Ability to create process governance and structure while managing competing priorities
Organized, with excellent follow-through capabilities.
Strong leadership skills with ability to motivate team members.

Responsibilities

S&OP Ownership for Americas region (US, Canada, Latin America)
Lead and facilitate monthly S&OP process including Supply and Demand balancing and Executive S&OP meetings within Americas Region
Ensure planning processes, performance measures, and decision-making frameworks are consistently applied across the organization.
Partner closely with Sales, Marketing, Finance, and Supply Chain teams to align priorities and drive consensus on key business decisions.
Communicate supply, inventory, and service risks to leadership, along with recommended actions and mitigation plans.
Work with Supply and Demand Planning teams to develop balanced plans that support customer demand while accounting for capacity and supply constraints.
Leverage At risk and Excess (A&E) opportunities to close planning gaps, reduce risk, and improve execution, while tracking adherence at the market level.
Lead scenario analysis to assess potential impacts to service, inventory, commercial objectives, and recommend the best path forward.
Partner with Demand Planning to identify risks early and develop mitigation strategies to minimize business disruption.
Monitor and review key planning and supply chain metrics, including Sales Supportability, inventory health, OTIF, and working capital.
Analyze performance trends to identify opportunities for improvement and areas of potential risk.
Drive root cause analysis and corrective action plans to address forecast, inventory, and supply chain performance issues.
Act as a key link between commercial, demand, and supply chain teams, ensuring alignment on priorities, assumptions, and business goals.
Build strong partnerships across functions and influence decisions at all levels of the organization.
Present business insights, recommendations, and trade-off analyses to senior leadership.
Promote a culture of accountability, collaboration, and continuous improvement.
Identify and implement opportunities to improve planning processes, tools, and reporting capabilities.
Champion adoption of planning technologies and data-driven decision-making.
Support ongoing planning transformation initiatives and continuous improvement efforts across the supply chain.

Benefits

401K with up to a 4% match
Company paid Life Insurance and AD&D
Flexible Savings Account (FSA) and Health Savings Account (HSA)
Competitive Paid Time Off Benefits including Separate Holiday, Sick, and Vacation Time
Pre-tax Commuter Benefits (applicable areas only)
Generous Child Care Leave Program
Wellness Program
Employee Assistance Program
Dyson Product Discounts
Multi-Level Healthcare Coverage Options
Vision & Dental Coverage
Company paid Short-Term and Long-Term Disability