Manager Jobs

About The Position

Requirements

• Bachelor’s degree or equivalent industry experience in dealer operations at the management level
• Two (2) year leadership experience with demonstrated communication and leadership skills
• Possess basic typing and computer skills with competence in Microsoft Word and Excel
• Ability to clearly communicate as well as understand, read, and follow verbal and written instructions
• Must be able to multi-task and be detail-oriented with demonstrated follow through and organizational skills
• Demonstrated interpersonal skills
• Demonstrated customer service skills
• Must have a valid Driver’s License
• Ability to accurately and legibly complete various forms, documents, and recording procedures within a set time frame
• Knowledge of industry practices
• Working knowledge of the hazards and safety precautions common to equipment
• Knowledge of key specification, features, benefits, applications, limitations, and operation of dealership products

Nice To Haves

• Previous industry experience is desired
• Forklift certification is a plus

Responsibilities

• Ensures consistent use of VSE SOP’s which leads to healthy internal operations.
• Leads and displays behaviors that reflect, and support VSE stated values.
• Addresses employee issues and training opportunities in a timely effective manner.
• Ensure a quality customer experience through actively coaching desired behaviors.
• Accountable for ensuring timely and accurate administrative processing/documentation. (Orders, receipts, schedules, payroll, HR forms etc.).
• Provides consistent relevant internal team communication.
• Delivers consistent and clear feedback on employee coaching and development
• Ensure efficient service departments that provide a great customer experience by consistently and accurately quoting, communicating, and scheduling needed repairs/maintenance.
• Ensure parts counter experiences friendly, accurate and timely, consistently growing parts revenue at or above forecasted value.
• Accountable for accurate and timely store inventories (equipment/parts) as well as procedures to ensure proper receipt, storage, and accounting thereof.
• Ensure facilities, yards, store equipment and vehicles are always maintained and presentable.
• Safe working environments and practices are ensured.

Benefits

• Employee Stock Ownership Plan (ESOP) - Certified Employee-Owned
• Paid Training
• Corporate Chaplains Program
• Health insurance
• Dental and Vision plan
• Flexible Spending Accounts (FSA)
• Company Paid Telehealth Program - MediOrbis
• 401K Retirement Plan
• Paid Holidays & Vacation
• Others