Manager Jobs

About The Position

Requirements

• 8+ years of experience with a strong focus on data‑centric operations or support.
• Proven experience with ETL/ELT pipelines, data warehouses, data lakes, and complex data transformations.
• Demonstrated experience supporting recurring production data workflows and delivering accurate, timely outputs.
• Proven ability to manage multiple priorities in a time‑sensitive and cyclical operational environment.
• Strong attention to detail with a deep focus on data quality, accuracy, and consistency.
• Excellent analytical, organizational, and problem‑solving skills with a proactive, solution-oriented mindset.
• Ability to work independently while collaborating effectively across teams, with strong ownership and escalation judgement.
• Exceptional written and verbal communication skills, including the ability to translate technical issues for non‑technical stakeholders.
• Experience supervising, mentoring, or providing technical leadership to junior team members.
• Experience partnering with business stakeholders on data submissions, issue resolution, and quality remediation.
• Experience with Snowflake, dbt, Fivetran, Astronomer (Airflow), Automic Automation, and Microsoft SQL Server.
• Strong familiarity with Azure‑based data platforms, including Azure Synapse, Azure SQL, and Azure DevOps.
• Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or a related field, or equivalent practical experience.

Responsibilities

• Own and manage the data operations intake process, including incident intake, communication, prioritization, and platform optimization.
• Serve as a senior contributor in architectural discussions, process improvements, and strategic platform enhancements.
• Drive system reliability, scalability, observability, and operational governance across enterprise data platforms.
• Oversee data integrity, transformations, and governance practices across production environments.
• Lead initiatives to improve data quality, lineage visibility, metadata management, and monitoring capabilities.
• Act as the primary escalation point for complex data pipeline, integration, and platform issues.
• Collaborate closely with Data Engineering, DBAs, BI, Infrastructure, and Security teams to resolve incidents and implement permanent solutions.
• Enforce and continuously improve access controls, permissions, and data security standards.
• Support SOX, GDPR, and internal audit requirements, including evidence preparation, remediation, and control validation.
• Develop and maintain high‑quality documentation, including pipelines, processes, dependencies , and workflow artifacts.
• Produce monthly operational service reports covering SLAs, KPIs, incidents, changes, and overall service health.
• Contribute to enterprise initiatives such as system integrations, data modernization, and platform upgrades.
• Participate in solution design reviews and operational readiness assessments for new data products.
• Promote a culture of engineering excellence, accountability, and continuous improvement.

Benefits

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave
• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program