Liaison Jobs

About The Position

Requirements

• Experience that demonstrates a capacity to provide support to managers and staff in various administrative duties as well as special projects.
• Skilled in Microsoft programs.
• Excellent, professional, communication skills, including maintaining confidentiality and setting boundaries.
• Ability to use basic office and computer equipment, including single and multi-line telephones, copiers, scanners, facsimile machines.
• Ability to produce, distribute, organize, files, and store documents (paper and electronic).
• Competency in data entry and ability to work with a web-based database.
• Access to reliable personal transportation required
• Must successfully pass a criminal background check
• Must provide TB test clearance

Responsibilities

• Respond to calls and emails, providing high quality customer service by responding promptly, accurately, and professionally to all inquiries and requests for assistance.
• Assist with planning internal and external meetings and events. Create and distribute agendas and meeting minutes.
• Assist with preparation, distribution, and filing of correspondence, notices, invitations, reports, files, etc.
• Responsible for vendor management and scheduling, including invoice management and payments.
• Assist with program/client/tenant file audits to ensure program regulatory compliance.
• Prepare scheduled and ad-hoc reports and validate for accuracy.
• Complete monthly expense reports and credit card reconciliation for supervisor or as assigned.
• Keep all relevant data up to date in applicable systems and databases (HMIS, Yardi, Intacct, SalesForce, Nexonia, Rippling etc.)
• Maintain electronic files in accordance with applicable guidelines, completing data entry timely.
• Participate in service trainings and coordinating meetings as directed.
• Assist with making and documenting client, tenant, landlord contact lists.
• Maintain vendor service provider lists including maintenance vendors, housing availability and prospective landlords, and caseload lists for programs.
• Acting as a liaison to internal and external service resources, including communication and correspondence with referring agencies, landlords, vendors, and service partners.
• Provide coordination of outside vendors, purchases, deliveries, etc.
• Create and manage landlord set up, tracking leases and inspections, ensuring accurate monthly payments, etc.

Benefits

• 18 days of Paid Time Off
• 15 paid holidays, including your birthday!
• 100% paid medical insurance (Kaiser, Anthem Blue Cross), dental, vision for employees, 50% for your dependents.
• 100% paid Group Term Life insurance, Accidental Death & Dismemberment, Long-term disability insurance
• Up to $3,000 Tuition Reimbursement a year
• 403b with SHELTER Inc., matching contribution
• Pet Insurance
• Employee Assistance Program
• Discount Marketplace
• Internal growth opportunities