Leasing Consultant
BH Management Services, LLC • Kansas City, MO49d
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Leasing Consultant
BH Management Services, LLC•Kansas City, MO
About The Position
The Leasing Consultant responds to inquiries and leads from prospective clients to identify potential renters, market and lease apartments, and renew leases in accordance with company standards and Fair Housing guidelines. The role provides excellent customer service, demonstrates commitment to internal and external customers, and represents the company professionally and courteously. Under the direction of the Community Manager, the Leasing Consultant supports the property's daily marketing, administrative, and financial operations. The role involves maintaining knowledge of the community, local competitors, leasing processes, and incentives; processing applications and preparing lease contracts; showing apartments and community amenities; inspecting apartments; and recording and responding to prospect and resident communications. The position also assists with move-out inspections, notices, and community inspections.
Requirements
- Previous experience in a customer-facing or customer service role.
- Demonstrated sales and closing skills.
- Excellent organizational and communication skills.
- Ability to work with a diverse group of people.
- Where required by law, must have a state leasing license or be able to obtain the required license(s) within the timeframe required by law.
Responsibilities
- Support the property's daily marketing, administrative, and financial operations under the direction of the Community Manager.
- Maintain knowledge of the community, local competitors' specials and floor plans, leasing processes, and required documents.
- Process lease application paperwork for the Community Manager's approval and prepare new lease contracts.
- Inspect target and show units in preparation for prospect visits and tour prospective renters through available units and common or amenity areas.
- Inspect pre-leased apartments before move-in and promptly communicate concerns to the Service Manager or Community Manager.
- Use and promote third-party online leasing programs appropriately.
- Log prospect information and notifications accurately and promptly in the property management software.
- Check, respond to, and document community and individual emails, voicemails, and text messages.
- Stay up to date on promotions and leasing incentives.
- Assist with completing the Move Out Vacant Inspection Checklist accurately and by the company deadline.
- Post notices to vacate and other community communications, if applicable.
- Assist with daily community inspections to ensure community policies are followed and address issues when applicable.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
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