Leasing Consultant

BH Management Services, LLC•Arlington, TX

49d

About The Position

The Leasing Consultant responds to inquiries and leads from prospective clients to identify potential renters, market and lease apartments, and renew leases in accordance with company standards and Fair Housing guidelines. The role provides excellent customer service, demonstrates a strong commitment to internal and external customers, and represents the company professionally and courteously. Under the direction of the Community Manager, the Leasing Consultant supports the property’s daily marketing, administrative, and financial operations. The role maintains knowledge of the community, local competitors, leasing processes, and required documents; processes applications and prepares lease contracts; conducts prospect tours and inspections; and keeps prospect and resident communications and records timely and accurate. The position may also support move-out inspections, community notices, and daily property inspections.

Requirements

Previous experience in a customer-facing or customer service role.
Demonstrated sales and closing skills.
Excellent organizational and communication skills.
Ability to work with a diverse group of people.
Where required by law, hold a state leasing license or be able to obtain the required license(s) within the timeframe required by law.

Responsibilities

Support the property’s daily marketing, administrative, and financial operation under the direction of the Community Manager.
Maintain a strong understanding of the community, local competitors’ specials, and floor plans.
Maintain comprehensive working knowledge of leasing units and documents in accordance with company standards and Fair Housing guidelines.
Process lease application paperwork for Community Manager approval and prepare new lease contracts.
Inspect target and show units in preparation for greeting and touring prospective renters, including vacant or model units and common or amenity areas.
Inspect pre-leased apartments before move-in and promptly communicate concerns to the Service Manager or Community Manager.
Understand, use, and promote third-party online leasing programs appropriately.
Log prospect information and notifications accurately and promptly in property management software.
Check, respond to, and document community and individual emails, voicemails, and text messages.
Stay up to date with promotions and leasing incentives.
Assist with completing Move Out Vacant Inspection Checklists accurately and by company deadlines.
Post notices to vacate and other community communications, if applicable.
Assist with daily community inspections to ensure policies are followed and address issues, if applicable.
Perform other duties as assigned.