Leasing Consultant

StoneCreek•Creve Coeur, MO

50d•$22 - $22•Onsite

About The Position

The Leasing Consultant is responsible for maintaining high physical occupancy by attracting and retaining qualified residents. The role handles leasing, marketing, and resident relations, with a focus on meeting the community’s revenue and occupancy goals and providing responsive service to residents and prospects. The position is located at Arlington Apartments in St. Louis, Missouri, and pays $22.00 per hour. The schedule is Monday through Friday with alternating weekends.

Requirements

At least 1 year of experience in multifamily property management leasing.
Strong customer service skills.
Ability to work Monday through Friday with alternating weekends.
Sales and closing ability, including overcoming objections and disciplined follow-up.
Customer service, problem-solving, and conflict-resolution skills, including de-escalation with frustrated residents.
Clear, professional communication and etiquette.
Knowledge of Fair Housing and legal compliance.
Marketing and CRM proficiency.
Organization and administrative ability.
Ability to collaborate with a team.
Ability to sit at a desk and work on a computer for prolonged periods, stand and walk, give tours, meet potential residents, lift up to 15 pounds at times, and traverse properties with stairs in varied weather.

Nice To Haves

Yardi experience preferred.

Responsibilities

Maintain current knowledge of prices, property information, and comparable properties in the market.
Conduct sales and leasing activities to achieve revenue and occupancy goals, including qualifying prospects, conducting community tours, showing apartments, and supporting resident move-ins and lease signings.
Inspect apartments before move-in, confirm they are ready, and coordinate outstanding items with the maintenance team.
Follow up with all leads in the CRM/PMS within 24 hours.
Complete daily work-order callbacks to support resident satisfaction.
Follow company policies and procedures and complete required monthly training in the company’s LMS.
Design and execute marketing activities to generate community traffic using internet marketing tools and community-specific plans and programs.
Inspect the daily leasing tour, show units, and community to ensure they meet company show-quality standards; communicate maintenance and upkeep needs to maintenance team members.
Support the lease-renewal program by preparing renewal letters and packages, contacting residents before move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner concerns and questions, resolve problems or document them, and convey requests to the appropriate individuals.
Perform other related duties as assigned.

Benefits

Monthly bonuses.
On-site housing discount.
Accrued vacation: up to 10 business days in the first year, 15 business days in the second year, and 20 business days after five years.
12 paid holidays per year, including a holiday for the employee’s birthday.
Educational programs.
401(k) with company match up to 4% of eligible compensation.
Health insurance coverage options.
Dental insurance plans.
Vision insurance coverage.
Company-paid life and AD&D insurance.
Long-term disability at no cost; short-term disability available at reasonable rates.
Flexible Spending Accounts for eligible healthcare or dependent-care expenses.
Employee Assistance Program available to employees and immediate family members from day one.
Wellness program with incentives for participating in health-related activities.