Laundry Attendant Jobs

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Night Guest Laundry Attend-PT-102020

Extended Stay America•Jacksonville, FL

About The Position

The Night Guest Laundry Attendant provides overnight assistance to guests, including checking guests in and out and collecting payment in accordance with company guidelines and procedures. The role completes laundry and dishwashing tasks, answers phones, maintains safety and security procedures, and helps ensure the property is clean and stocked. The typical shift is 11:00 p.m. to 7:00 a.m.

Requirements

  • Understand and communicate in English proficiently to interact with guests and associates.
  • Ability to operate property management system technology, work through shift reports, and perform audit functions when necessary and assigned.
  • Ability to understand and follow safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to complete routine reports and correspondence.
  • Ability to perform basic arithmetic using whole numbers, fractions, and decimals.
  • Exercise good judgment and manage and resolve guest-related problems.
  • High school diploma or GED, or one to three months of related experience and/or training, or an equivalent combination of education and experience.
  • Frequently lift and/or move laundry and dishes weighing up to 25 pounds and occasionally push or pull carts weighing up to 50 pounds.
  • Ability to perform the physical and environmental duties described, including bending, navigating the hotel, and working in conditions that may be wet, noisy, or outdoors.

Responsibilities

  • Demonstrate and promote commitment to providing the best possible experience for guests and associates.
  • Assist guests overnight, including check-in, check-out, and payment collection.
  • Process laundry in accordance with company standards, including treating stains and washing, drying, and folding linens, terry, blankets, coverlets, and shower curtains.
  • Wash, dry, and package dishware in compliance with company standards.
  • Stock housekeeping carts, cart rooms, and laundry rooms with products and maintain required PAR levels throughout the building.
  • Process reservations, registrations, payments, and departures according to company procedures.
  • Set up and maintain the grab-and-go breakfast in accordance with brand standards.
  • Conduct periodic property tours to inspect cleanliness, collect trash, and identify maintenance needs.
  • Follow company policies and procedures, including reporting safety and security issues, cash handling, and key control.
  • Clean hotel areas as assigned, which may include the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells, and common areas.
  • Maintain overall hotel cleanliness and perform other duties requested by management.
  • Answer phones and help maintain safety and security procedures.

Benefits

  • Weekly pay
  • Competitive wages
  • Great working environment
  • Employee recognition programs
  • Vision insurance
  • 401(k) savings plan
  • Employee Assistance Program (EAP)
  • Employee Perks Program offering discounts to major companies

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