Laundry Attendant

Inn on the Square•Falmouth, MA

About The Position

The Laundry Attendant is responsible for washing, ironing, folding, sorting, and distributing soiled and clean linens, towels, napkins, tablecloths, and other laundry items. The role involves operating washers, dryers, and irons; maintaining laundry equipment and carts; and keeping the laundry work area clean. The attendant is expected to provide courteous service to guests and coworkers and help ensure overall guest satisfaction.

Requirements

  • High school diploma or equivalent and/or experience in a hotel or related field preferred.
  • Ability to work flexibly; long hours are sometimes required.
  • Ability to frequently and/or constantly lift, carry, push, pull, or otherwise move objects.
  • Ability to stand for the entire shift.
  • Ability to multitask and prioritize departmental functions to meet deadlines.
  • Maintain regular attendance.

Nice To Haves

  • High school diploma or equivalent and/or experience in a hotel or related field.

Responsibilities

  • Be attentive, friendly, helpful, and courteous to guests, managers, and fellow employees.
  • Understand the operation of washing machines and dryers.
  • Load and unload washes according to standards.
  • Wash and dry dirty linens, towels, rags, and other laundry.
  • Sort hotel linen according to type, color, size, and other criteria.
  • Pre-treat stained linen before washing.
  • Clean the dryer filter daily and maintain equipment as trained.
  • Operate the iron according to standards and ensure it is shut off at the end of the day.
  • Sweep and mop laundry floors and keep linens stored off the floor.
  • Fold towels and linens.
  • Remove and sort dirty linens and towels from laundry carts.
  • Keep laundry carts clean and free of debris.
  • Maintain a clean work area.
  • Sort clean laundry according to type and load carts.
  • Ensure overall guest satisfaction.

Benefits

  • Company contribution of up to 80% toward individual health plans.
  • Affordable dental and vision insurance.
  • Flexible spending account (FSA) and health savings account (HSA) options.
  • 401(k) plan with discretionary yearly match.
  • Paid group term life insurance for select positions.
  • Short-term disability with 50% shared cost.
  • Option to purchase additional employee-paid life insurance.
  • Robust paid time off plan.
  • Seven paid holidays.
  • Earned wage access program.
  • Employee Assistance Program (EAP).
  • Sober support network.
  • Recovery-friendly workplace.
  • Exclusive hotel travel discounts.
  • Additional benefits may be available based on property-specific locations.
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