Intake Specialist Jobs

About The Position

Requirements

• Minimum of a bachelor's degree in Psychology, Counseling, or other related subjects
• Strong communication skills, both verbal and written.
• Ability to assess client needs and determine eligibility for services.
• Excellent organizational and scheduling abilities.
• Customer service orientation with a compassionate and professional demeanor.
• Experience handling phone and in-person inquiries effectively.
• BS in Psychology, Counseling, or other related subjects
• 1 year of previous health care experience

Nice To Haves

• Familiarity with The Josselyn Center’s services is a plus.

Responsibilities

• Coordinate intake services and manage the intake process efficiently.
• Assess the appropriateness of applications for services at The Josselyn Center.
• Complete required intake forms and coordinate with the billing team.
• Schedule assessment appointments for eligible individuals.
• Respond promptly and professionally to all service requests via phone or walk-in.
• Provide information about available services to individuals seeking assistance.
• Inform individuals who are ineligible for services at The Josselyn Center about alternative resources or next steps.