Intake Specialist

Caring Senior Service•San Antonio, TX
•Hybrid

About The Position

Be the friendly voice that makes a difference. We're looking for a caring, organized, and professional Caring Hub Specialist to connect families and job applicants with the support they need.

Requirements

  • Excellent customer service and phone skills.
  • Strong verbal and written communication.
  • Good computer and Microsoft Office skills.
  • Ability to multitask and stay organized.
  • Caring, empathetic, and professional approach.
  • 18 years or older.
  • Read, write, and speak English.
  • Reliable transportation.
  • Accurate typing and data entry.
  • Professional, positive, and dependable.

Nice To Haves

  • Basic medical terminology is a plus.

Responsibilities

  • Answer incoming calls.
  • Respond to calls, texts, and emails.
  • Schedule client consultations and interviews.
  • Enter and update information accurately.
  • Follow up with clients and applicants.
  • Communicate with branch staff.
  • Support reports and daily team goals.

Benefits

  • Make a difference every day while helping families find care and connecting great people with our team.
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