Intake Coordinator Jobs

About The Position

Requirements

• 2+ years of experience in a customer-facing role (customer service, hospitality, support, etc.)
• Strong communication skills and ability to build trust with patients
• Organized, detail-oriented, and comfortable documenting information accurately
• Ability to manage multiple conversations and tasks in a fast-paced environment
• Basic computer and data-entry skills
• High school diploma or equivalent required

Responsibilities

• Speak with new patients to explain services and next steps in the intake process
• Gather and document medical history, medications, and required information
• Help schedule appointments and prepare patients for their first visit
• Provide clear answers to questions about services, procedures, and timelines
• Maintain accurate records in electronic systems
• Collaborate with clinical and administrative teams to support a smooth onboarding experience

Benefits

• Competitive pay based on experience
• 90% employer-paid medical, dental, and vision insurance
• 401(k) retirement plan
• 10 PTO days (15 after first year) + 10 paid holidays
• Opportunities for growth as the organization expands