Intake Coordinator - PRN/Per Diem

UHS•Scottsdale, AZ

1d•Onsite

About The Position

Via Linda Behavioral Hospital is an innovative behavioral health hospital offering a full continuum of inpatient and outpatient services to the people of Scottsdale and the greater Phoenix, Arizona metro area. Our 120-bed facility will offer specialized mental health services and substance use treatment for teens, adults and older adults experiencing issues such as depression, anxiety, personality disorders and co-occurring addictions. Under the direction of the Director of Intake, the Intake Coordinator is responsible for coordinating aspects of the intake/assessment process and providing excellent direct patient care. The responsibilities include efficient and effective handling of inquiry calls, processing of referrals for possible admission, knowledge of and maintaining communication with referral sources, families, patients and unit staff. Additional responsibilities include insurance verification/precertification, patient registration process, patient observations, scheduling of evaluations, admissions processing, bed board monitoring, and other duties as assigned by the intake leadership team.

Requirements

High School Diploma or GED
1 year of experience in social services, community mental/behavioral health, mental-health setting, inpatient setting and performing administrative duties, crisis interventions, and customer service.
Must have or be able to obtain a Level 1 Fingerprint Clearance Card.

Responsibilities

Coordinating aspects of the intake/assessment process
Providing excellent direct patient care
Efficient and effective handling of inquiry calls
Processing of referrals for possible admission
Maintaining communication with referral sources, families, patients and unit staff
Insurance verification/precertification
Patient registration process
Patient observations
Scheduling of evaluations
Admissions processing
Bed board monitoring
Other duties as assigned by the intake leadership team