Via Linda Behavioral Hospital is a 120-bed behavioral health facility serving Scottsdale and the greater Phoenix, Arizona area. It offers inpatient and outpatient mental health and substance use treatment for teens, adults, and older adults. Under the direction of the Director of Intake, the Intake RN processes inquiry and referral calls, coordinates admissions, and serves as a liaison among referral sources, families, payors, physicians, unit staff, and hospital personnel. The role includes triaging patients, completing assessments to help physicians identify an appropriate level of care, staffing cases clinically, entering calls and admissions into the computer, and completing nursing admission paperwork with patients. The Intake RN communicates with internal and external stakeholders, assists patients to their units, and may verify insurance benefits and obtain prior authorizations as needed.
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