Inside Sales Jobs

About The Position

Requirements

• Able to pass a pre-employment drug screen and background check.
• Strong communication skills, both verbal and written with the ability to build and maintain relationships with customers and company.
• Operate with a sense of positive energy and urgency.
• Participate and demonstrate cooperation, and teamwork within and outside the organization.
• Able to adapt to the company’s culture, work safely, and possess a positive attitude.

Nice To Haves

• Prior inside sales/ customer service experience is required; glass tempering is a plus.
• Post high school education in business administration, or a related field is a plus.
• Proven experience in a similar role, preferably in a manufacturing or glass industry.
• Proficiency in using MS Office applications.
• Solid understanding of regulatory requirements related to sales and confidentiality.

Responsibilities

• Process customer orders, including coordination and executing shipping and delivery logistics.
• Prepare shipments by verifying order accuracy and generating paperwork.
• Track shipments and proactively communicate updates and delays to customers.
• Resolve shipping issues such as lost, delayed, or damaged goods.
• Own the ordering and management of crates, ensuring cost efficiency and consistent availability.
• Help as needed internally in quoting new customers, new products, entering new orders.
• Establish and maintain customer pricing spreadsheets.
• Work with the team to get orders out on time.
• Generate and answer emails.
• Fill out new part data forms, file and maintain organized records.
• Work closely with the Sales team to be of any assistance for potential new customers and growth within the organization.
• Receptionist duties such as answering telephone calls, distribution of mail.

Benefits

• Medical, dental, vision, life insurance, flexible spending accounts, 401K with company match, paid time off, paid holidays, Retention bonus, Attendance bonus, employee engagement program, generous Profit-sharing program, Wellness Initiatives, and more!
• Culture committed to work-life balance.
• Programs in place to support professional development and career growth such as paid technical schooling and certification programs.
• The opportunity to work for a company that supports sustainability and is growing!