Human Resources Director Jobs

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Director of Human Resources

Pyramid Global Hospitality•Chicago, IL
•$125,000 - $136,000

About The Position

Pyramid Global Hospitality is seeking a dynamic, engaging, culture-driven Director of Human Resources to lead and cultivate a “Be the Difference” culture at the University of Chicago's Rubenstein Forum and Quadrangle Club. The Director serves as the human resources business partner to the General Manager, driving service excellence through culture development, recruitment and retention, talent management, coaching, and counseling. The role leads the property's talent and culture strategy across the employee experience. It partners with the General Manager and Executive Committee, oversees recruiting, onboarding, benefits administration, employee communications, performance and talent management, training, recognition, engagement surveys, labor-law compliance, compensation programs, employee records, and workers' compensation processes. The David Rubenstein Forum is a University-wide facility for scholarly and academic discourse on campus, hosting talks, workshops, conferences, special events, and meetings. Its sustainable design target is LEED Gold.

Requirements

  • Five years of human resources experience.
  • Knowledge of governmental employment laws.
  • Excellent computer proficiency.
  • Knowledge of hotel operations, including security and safety programs, personnel and labor relations, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
  • Ability to convey information and ideas clearly, orally and in writing.
  • Ability to evaluate and select among alternative courses of action quickly and accurately.
  • Effectiveness in handling workplace problems, including anticipating, preventing, identifying, and solving problems.
  • Ability to listen effectively and understand and clarify concerns and issues raised by team members.

Nice To Haves

  • College degree preferred, and/or equivalent work experience.
  • Human resources experience in hospitality or a similar industry preferred.
  • SPHR or PHR certification preferred.

Responsibilities

  • Partner with the General Manager and Executive Committee members as the leader of culture.
  • Lead the hotel's talent and culture strategy across all areas of the employee experience.
  • Manage selection and onboarding processes, ensuring the employment experience aligns with hotel culture.
  • Create a strategic plan for seasonal and year-round staffing needs.
  • Coordinate job postings through the applicant tracking system and ensure selection and interviewing processes follow EEOC guidelines.
  • Coordinate recruitment for management candidates.
  • Coordinate annual local benefits enrollment, billing and reconciliations, and ongoing team member questions and needs.
  • Manage internal employee communications, including bulletin boards, email, and social media.
  • Work with leaders to manage performance feedback and talent management.
  • Facilitate training and onboarding, ensuring completion and compliance.
  • Partner with hotel leadership to develop and manage employee recognition programs.
  • Administer employee engagement surveys and facilitate action-plan development and follow-up to improve the team member experience.
  • Maintain compliance with federal and state labor laws, including EEO, wage and hour requirements, and regulatory agencies.
  • Develop the wage and salary program and ensure wages are competitive with other hotels in the area.
  • Maintain and update employee files for new hires and terminations, and ensure employee changes are processed promptly in the HCM platform.
  • Conduct management training and advise management on labor-law issues; ensure management complies with current state and federal labor laws.
  • Monitor workers' compensation programs and ensure claims and reports are submitted promptly.
  • Establish an open-door policy with employees to promote management involvement.

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