Housing Specialist Jobs

About The Position

Requirements

• High school required.
• 1 year experience providing direct support services to individuals experiencing homelessness, mental health, substance abuse or other social issues, required.
• Proficient in use of computer and Microsoft office suite (Word, excel, outlook and TEAMS).
• Commitment to serving individuals experiencing homelessness.
• Understanding of and sensitivity to issues related to homeless, low income, mentally disabled, and chemically dependent persons.
• Ability to interact in a supportive and professional manner with staff and clients of diverse cultural and economic backgrounds.
• Ability to provide good customer service.
• Communicate effectively and maintain a calm demeanor in stressful situations.
• Capable of working independently and as part of a team.
• Excellent written and oral communication skills.
• Excellent interpersonal and crisis intervention skills with a can do and flexible attitude.
• Ability to work well under high pressure.
• Ability to maintain professional conduct, attitude, and appearance at all times.
• Must be able to receive and criminal records clearance.

Nice To Haves

• Bachelor’s degree in Social Services or related field a plus.
• Ability to complete CPR/First Aid Training.
• Translatable military experience, relevant internship and volunteer experience, or administrative experience will be considered.
• Prior Customer service, mentorship, administrative, extensive documentation, or experience providing life training skills or eligibility advisement in military will be considered.
• Experience with Homeless Management Information System (HMIS) a plus.

Responsibilities

• Coordinate SSVF client intake process; conduct initial assessment and eligibility determination for all new client referrals; create and maintain new client files electronically.
• Provide street and venue-based outreach to homeless Veterans.
• Maintain a client case load as assigned.
• Provide intensive housing and vocational case management to Veterans and their families.
• Conduct home visits as assigned.
• Actively involve clients in the design and delivery of supportive services by ensuring they have an active voice in their goal/service plans.
• Collaborate with the Housing Specialist to maintain positive relationships with landlords.
• Develop individual budgets and service plans with each Veteran client.
• Provide service coordination and linkage including: Veteran Services Enrollment, crisis intervention, vocational and employment assistance, general health and dental services, income support and benefits, substance abuse treatments, mental health services and consumer and family involvement.
• Conduct weekly meetings with participants to identify short and long-term goals, money management, and employment/education issues.
• Assist participants in retaining housing and maximize their independence and self-sufficiency by providing linkage and referral to appropriate community services and resources.
• Provide crisis intervention as needed.
• Maintain and secure comprehensive case files; prepare and submit all programmatic reports as required.
• Provide information and recommendations to the Program Manager regarding program evaluation and modification to better meet client needs, community needs, funding requirements and Insight Housing Mission.
• Co-facilitate housing clinics, groups and other HCMT activities.
• Maintain HMIS database records, including client intakes, program entry and program exit; ensure that all data is entered into HMIS within 24 hours of service delivery.
• Adhere to laws regarding confidentiality and reporting requirements; maintain knowledge of HIPAA certification standards.
• Drive your own or agency vehicle to the field and to other program sites, as required; documenting and reporting mileage according to agency procedures, so that services can be provided in a timely manner; comply with agency vehicle policy at all times.
• Participate in promoting a safe, healthy, and clean working environment consistent with agency’s health and safety practices.
• Attend and participate in all meetings and trainings as assigned.
• Complete and submit timesheets in a timely and accurate manner.
• Work within the framework of Insight Housing’s Code of Conduct.
• Perform other tasks as assigned.

Benefits

• Free Dental & Vision
• 19 Paid Holidays- Including 3 Mental Health Days
• Retirement Plan with a match
• Paid Training
• 10-year anniversary sabbatical
• Flexible Spending Accounts
• Professional Development Allowance
• Paid Parental Leave benefit
• Discounted Pet Insurance
• Affordable Health Insurance, including a free healthcare option for employees
• 50% coverage paid by employer for dependents (vision, dental, health)