Lead Information Technology Specialist (ENTARCH)

Federal Housing Finance Agency • Washington, DC

32d • Onsite

About The Position

This position is for a Lead Information Technology Specialist (ENTARCH) located in the Office of the Chief Information Officer (OCIO) at the Federal Housing Finance Agency (FHFA). In this role, the incumbent will lead a team of IT specialists responsible for the ongoing operation and maintenance of the Agency's network infrastructure. The Office of the Chief Information Officer (OCIO) is responsible for ensuring the integrity, confidentiality, and availability of FHFA's information systems and assets. The Office maintains the Agency's information technology (IT) infrastructure; oversees the IT infrastructure program; develops and maintains custom applications and data repositories; manages technology resources, investments, and assets; establishes IT strategic plans, policies, and procedures; supports business partners; and manages the Agency's records and information management program. The Lead Information Technology Specialist (ENTARCH) will provide authoritative technical advice, guidance, and recommendations to management and other technical specialists on critical network support issues; apply emerging technologies and new developments to complex or previously unresolved problems; and make decisions or recommendations that influence significant Agency IT policies, programs, and operations.

Requirements

• Must be a U.S. Citizen.
• Males born after 12-31-59 must be registered for Selective Service.
• Suitable for Federal employment, as determined by background investigation.
• May be required to successfully complete a probationary period.
• Only experience and education obtained by the closing date of this announcement will be considered.
• Resume and supporting documents (See How To Apply).
• If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
• FHFA participates in e-Verify. All new hires must complete the I-9 Employment Verification form either on or before their first day of employment. If a discrepancy arises, you must take affirmative steps to resolve the matter.
• This position is eligible for inclusion in the bargaining unit. The union that represents employees in this position is the National Treasury Employees Union (NTEU) Chapter 343.
• This is NOT a remote position; you MUST live within or be willing to relocate within a commutable distance of the Washington, DC duty location.
• IT-related experience demonstrating each of the four competencies: Attention to Detail, Customer Service, Oral Communication, Problem Solving.
• 52 weeks (one-year) of specialized experience equivalent to the next lower grade level (EL/GS-13) demonstrating work experience with: Leading large scale network operations and modernization efforts, providing senior technical guidance on core infrastructure areas such as routing, switching, firewalls, traffic management, and cloud connected networks to ensure secure, stable, and high-performance enterprise systems.
• Designing, implementing, and troubleshooting complex network architectures involving multi-site data centers, cloud platforms, identity-based access controls, and modern security technologies, ensuring reliable connectivity and strong protection across diverse environments.
• Managing or playing a leading role in major network upgrades, system migrations, continuity failovers, and production cutovers by developing detailed implementation, testing, and rollback plans.
• Resolving difficult network, security, and cloud connectivity issues through deep analysis and structured problem solving.
• Leading multidisciplinary technical teams by assigning and balancing workloads, coaching staff on advanced troubleshooting and design methods, coordinating with engineering, security, and operations groups, and presenting technical recommendations that shape enterprise infrastructure strategy.

Responsibilities

• Lead and conduct special projects related to IT network maintenance and security, including the assessment of Agency needs and requirements, project planning, and oversight of projects underway.
• Identify critical deficiencies, recommend/initiate key improvements, and manage the implementation of improved processes, systems, and tracking mechanisms in collaboration with IT stakeholders.
• Perform the network administration for the Agency's infrastructure, both cloud-based and on-site, including the installation, configuration, monitoring, and troubleshooting of IT equipment.
• Provide technical expertise and design/initiate innovative courses of action to ensure optimal performance, efficiency, and security of network assets.
• Manage network migrations and deployments to ensure network systems are functional, secure, and stable.
• Identify and effectively remediate all types of risks, including those deemed previously unsolvable.
• Develop operational policies, procedures, requirements, practices, and metrics for delivery of network services.
• Collaborate directly with staff across the Agency to assess needs and establish programs, policies, or other plans to ensure that FHFA staff have the connectivity needed to accomplish Agency goals.
• Lead the team in identifying, distributing, and balancing workload and tasks among employees in accordance with established workflow, skill level, and/or occupational specialization.
• Make adjustments to accomplish the workload in accordance with established priorities to ensure timely accomplishment of assigned team tasks.
• Perform other duties as assigned.

Benefits

• A career with the U.S. government provides employees with a comprehensive benefits package.
• As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
• Learn more about federal benefits.
• Review our benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed