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Outlet Server - HRC Atlanta

Hard Rock Hotel & Casino Ottawa•Atlanta, GA
•Onsite

About The Position

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Requirements

  • High School diploma or GED equivalent
  • Follows all food safety & sanitation procedures
  • In some U.S. states, a food safety certification program is required to be completed before being able to serve food or alcohol, which may include a food handlers card

Responsibilities

  • Taking guests’ orders
  • Running food
  • Handling cash & other forms of payment
  • Making proficient sales transactions - using a point-of-sale system
  • Properly checks I.D.s – for guests who appear to be under 30 years old
  • Demonstrating responsible alcohol service
  • Demonstrating impeccable product knowledge
  • Suggestive selling - using proven techniques
  • Answering questions - accurately and politely
  • Satisfying any/all needs of the guests - regularly double checking back with guests throughout their experience
  • Maintaining a clean & organized station – including pre-bussing & table maintenance
  • Performing opening, closing & side duties – setting up/breaking down station, refilling condiments, cleaning ashtrays, etc.
  • Demonstrating knowledge of all table/station numbers
  • Directing guests to areas & restrooms
  • Creating memorable experiences
  • Entertaining guests to create “Raving Fans.”

Benefits

  • Comprehensive benefits package

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