Banquets Server - HRC Orlando

Hard Rock Hotel & Casino Ottawa•Orlando, FL

55d•Onsite

About The Position

The Banquets Server will be responsible for providing excellent guest service by serving guests in an efficient, professional, and hospitable manner. This role requires cooperation with the kitchen, roadies, hosts, and all other employees to ensure the success of each event, while adhering to the Hard Rock Café Mission and Values.

Requirements

Must be at least 19 years old.
Performing duties which require bending & reaching.
Able to lift up to 25-pounds.
Standing or walking on the floor for up to 8+ hours.
Maintaining a well-groomed appearance (“having a plan”).
Following all uniform guidelines.
Practicing all safety & sanitation standards.
Recycling products, where possible.
Remaining calm in a hectic, fast-paced atmosphere.
Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency.
Displaying a positive and outwardly friendly attitude toward guests and co-workers – never allowing personal life or outside influences to dictate attitude.
Maintaining HRC’s 5 core Values and Mission Statement.

Nice To Haves

Prior experience as a banquet server and/or bartender.
Versed in banquet table service.
Available to work a wide variety of shifts and schedules.

Responsibilities

Read and follow the BEO (Banquet Event Order).
Set up private events according to the instructions of the Banquet Manager/Captain.
Follow all banquet standards to maintain a high level of guest service.
Breakdown all areas and properly store all banquet equipment.
Understand and follow all policies and procedures of the Banquet Department and the Hard Rock Organization.
Work as a team with all other servers and staff.
Be at your very best at all times and create a memorable experience for guests that is beyond their expectations.
Perform any other duties assigned by the Banquet Manager/Captain.