Banquets Server

Marriott • Naples, FL

5d

About The Position

The Banquets Server prepares and serves banquet food and beverages in accordance with Banquet Event Orders. The role includes preparing coffee breaks, carts, stations, tables, buffets, and service and dessert displays; communicating meal requirements, allergies, dietary needs, and special requests to the kitchen; clearing courses and crumb­ing tables; fulfilling special event arrangements; replenishing buffet items; monitoring tableware; maintaining cleanliness and sanitation; and bussing tables.

The position follows company, safety, and security policies and procedures, maintains a clean and professional appearance, protects confidential information and company assets, and provides courteous guest service. The server supports team goals and quality standards and performs other reasonable duties as requested. The role involves extended periods of standing, sitting, or walking; handling objects of varying sizes and weights; and moving on uneven or slippery surfaces, stairs, and service ramps.

Requirements

• High school diploma or G.E.D. equivalent (listed as a preferred qualification).
• Related work experience of less than one year (listed as a preferred qualification).
• No supervisory experience required.
• No license or certification required.
• Ability to read and visually verify information in a variety of formats, including small print.
• Ability to stand, sit, or walk for extended periods or an entire work shift.
• Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance and objects weighing over 75 pounds with assistance.
• Ability to grasp, turn, and manipulate objects of varying sizes and weights, requiring fine motor skills and hand-eye coordination.
• Ability to move over sloping, uneven, or slippery surfaces and up and down stairs or service ramps.
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Nice To Haves

• High school diploma or G.E.D. equivalent.
• Less than one year of related work experience.

Responsibilities

• Prepare coffee breaks, carts, and stations with food and beverages specified in the Banquet Event Order.
• Prepare tables, action stations, buffets, service carts, dessert tables and carts, and cordial carts.
• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
• Clear courses and ensure tables are properly crumbed.
• Respond to and try to fulfill special banquet event arrangements.
• Replenish buffet items to maintain consistent and fresh presentation.
• Monitor tableware to ensure it is presentable to guests.
• Maintain cleanliness, sanitation, and organization of assigned stations and service areas.
• Bus tables by removing and separating tableware, plateware, glassware, and flatware.
• Follow company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to a manager; and complete safety training and certifications.
• Maintain a clean, professional uniform and personal appearance, protect proprietary information, and safeguard company assets.
• Welcome and acknowledge guests, anticipate and address their service needs, assist individuals with disabilities, and thank guests.
• Communicate clearly and professionally and support the team in reaching common goals.
• Ensure adherence to quality expectations and standards.
• Perform other reasonable job duties as requested.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED