Banquets Server

Marriott • Schaumburg, IL

3d

About The Position

Prepare and serve banquet event food and beverages according to Banquet Event Orders, including setting up coffee breaks, carts, stations, tables, buffets, and dessert and cordial displays. Coordinate guest dietary needs and special requests with the kitchen, maintain buffet presentation, clear courses, bus tables, and keep assigned service areas clean and organized. Provide welcoming, attentive guest service and support colleagues in meeting team goals while following company standards, safety procedures, and quality expectations. The role requires extended periods of standing, sitting, or walking; handling objects of varying weights; navigating stairs and uneven or slippery surfaces; and reaching, bending, twisting, pulling, and stooping. Perform other reasonable duties as requested.

Requirements

• High school diploma or G.E.D. equivalent is preferred.
• Less than one year of related work experience is preferred.
• Ability to stand, sit, or walk for extended periods or an entire work shift.
• Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance and objects over 75 pounds with assistance.
• Ability to grasp, turn, and manipulate objects of varying sizes and weights, requiring fine motor skills and hand-eye coordination.
• Ability to move over sloping, uneven, or slippery surfaces and up and down stairs or service ramps.
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• No supervisory experience is required.
• No license or certification is required.

Nice To Haves

• High school diploma or G.E.D. equivalent.
• Less than one year of related work experience.

Responsibilities

• Prepare coffee breaks, carts, and stations with food and beverages specified in the Banquet Event Order.
• Prepare tables, action stations, buffets, service carts, dessert tables and carts, and cordial carts.
• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
• Clear courses and crumb tables appropriately.
• Respond to and attempt to fulfill special banquet event arrangements.
• Replenish buffet items to maintain consistency and freshness of presentation.
• Monitor tableware to ensure it is presentable to guests.
• Maintain cleanliness, sanitation, and organization of assigned stations and service areas.
• Bus tables by removing and separating tableware, plateware, glassware, and flatware.
• Follow company, safety, and security policies and procedures; report accidents, injuries, and unsafe conditions; and complete safety training and certifications.
• Maintain a clean and professional uniform and appearance, protect company assets, and maintain confidentiality of proprietary information.
• Welcome and acknowledge guests, anticipate and address their service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
• Communicate clearly and professionally with others and support the team in reaching common goals.
• Ensure adherence to quality expectations and standards.
• Perform other reasonable job duties as requested.

Benefits

• Marriott offers a range of benefits designed to support employees and their families, wellbeing, careers, and personal interests; eligibility and options may vary by employment status, position, and location.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED