Banquets Server 7i

Pyramid Global Hospitality•Palm Coast, FL

18h

About The Position

The Banquets Server helps prepare banquet rooms for functions, serves and clears food and beverages, and breaks down rooms after events. The role also includes preparing break stations, maintaining clean and organized back-of-house areas, and supporting event and restaurant staff. The server welcomes guests, monitors their satisfaction, responds to guest concerns, and maintains awareness of safety issues.

Responsibilities

Set up function rooms by draping tables, setting silverware, folding napkins, preparing drinks, and placing table centerpieces.
Assist with event room setup according to the meal period and table needs.
Set up morning or afternoon break stations with coffee, tea, snacks, and beverages.
Prepare food and beverage items, including condiments and coffee, and ensure workstations are stocked.
Pick up food from the back hall, carry trays to function locations, and serve food and beverages.
Perform a final quality check on food and beverage items before serving guests.
Bus tables; remove dishes, glasses, silverware, and other items and take them to the kitchen.
Clear and break down banquet rooms, put away dirty linen and centerpieces, and vacuum.
Clean and sanitize tables, counters, and seats after guests finish.
Clean the back hall and organize storerooms.
Explain menu preparation methods, cooking methods, and ingredients.
Take guest special requests and dietary issues into consideration.
Provide general property information and offer guests a warm and sincere welcome and farewell.
Monitor assigned tables for customer satisfaction, quality, and additional service needs.
Address guest issues promptly and with high concern.
Interact professionally with staff and assist other departments with necessary information.
Provide assistance to other event and restaurant staff as needed.
Maintain awareness of safety issues, including broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons.