Banquets Server 7i

Pyramid Global Hospitality•Palm Coast, FL

18h

About The Position

Pyramid Global Hospitality is hiring a Banquet Server at Hammock Beach Golf Resort & Spa, a luxury Atlantic-coast resort with 285 guest rooms and 114,410 square feet of meeting space. The Banquet Server helps prepare banquet rooms and break stations, serves food and beverages, monitors guest satisfaction, and cleans and restores event spaces after functions. The role also includes maintaining back-of-house areas, supporting other event and restaurant staff, and contributing to a welcoming, high-quality guest experience.

Requirements

2–4 years of food service experience, preferably in banquet service.
Experience in a 4-star or 5-star venue with synchronized service.
Knowledge of wine, beer, cocktails, and spirits.
Ability to work under pressure in a fast-paced environment.
Passion for creating an exceptional guest experience.
Excellent communication skills.

Responsibilities

Set up banquet functions by draping tables, setting silverware, folding napkins, preparing drinks, and arranging centerpieces.
Pick up food from the back hall, carry trays to event locations, serve food, and clear food from tables.
Break down banquet spaces by bussing tables, putting away dirty linen and centerpieces, and vacuuming.
Clean the back hall and organize storerooms.
Set up morning or afternoon break stations with coffee, tea, snacks, and beverages.
Assist with event room setup according to meal period and table needs.
Prepare food and beverage items, including condiments and coffee, and keep workstations stocked.
Serve food and beverages to guests and take used dishes, glasses, silverware, and other items to the kitchen.
Clean and sanitize tables, counters, and seats after guests finish.
Explain menu preparation, cooking methods, and ingredients.
Take guest requests and dietary issues into consideration.
Provide general property information and offer guests a warm, sincere welcome and farewell.
Interact professionally with staff and assist other departments with necessary information.
Complete a final quality check of food and beverage items before serving.
Monitor assigned tables for guest satisfaction, quality, and additional service needs.
Address guest issues promptly and with high concern.
Assist other event and restaurant staff as needed.
Stay alert to safety issues, including broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons.