Help Desk Technician
Salem Regional Medical Center • Salem, OH53d • Onsite
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Help Desk Technician
Salem Regional Medical Center•Salem, OH
•Onsite
About The Position
Under the direction of the Director of Information Services, the Assistant Director of Information Services, and the Helpdesk Supervisor, the Help Desk Technician provides expert and creative solutions for user problems of complex nature to ensure user satisfaction and productivity. They are also responsible for the installation, repair, and support of the hospital and related entities network hardware and operating software, computer hardware and software, including but not limited to Mini-computers, Personal Computers and all components to assure proper and efficient operation of the hospital and related entities computer systems.
Requirements
- Associate Degree in Computer Science/Technology required
- Minimum of two years’ experience preferred
Nice To Haves
- Bachelor degree preferred
- Certification in Microsoft products preferred
Responsibilities
- Perform assigned duties in an efficient manner, in accordance with established procedures, and as directed by your supervisor.
- Provide expert and creative solutions for user problems of complex nature to ensure user satisfaction and productivity.
- Responsible for the installation, repair, and support of the hospital and related entities network hardware and operating software, computer hardware and software, including but not limited to Mini-computers, Personal Computers and all components to assure proper and efficient operation of the hospital and related entities computer systems.
Benefits
- Competitive wages
- Medical/prescription insurance
- Dental insurance
- Vision insurance
- Accident and critical insurance
- Employer paid life insurance
- 403 (b) retirement with employer matching
- Tuition reimbursement
- Continuing education reimbursement
- Cafeteria discounts
- Employee Assistance Program
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
Associate degree
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