Hearing Instrument Specialist Jobs

About The Position

Requirements

• Actively licensed as a Hearing Instrument Specialist or Dispensing Audiologist.
• 1+ year of training or related experience as a Hearing Instrument Specialist.
• Proficiency in Microsoft Office, Windows, CRM, and POS systems.
• Current knowledge of hearing aid devices and technology.

Nice To Haves

• Experience in a customer-facing role with a strong dedication to high-quality service.
• Confident, attentive, empathetic, and solution-oriented approach to customer care.
• Motivated by a purpose-driven environment and a desire to help others improve their quality of life.

Responsibilities

• Administer comprehensive hearing evaluations and educate customers on the effects of hearing loss.
• Guide customers through device fittings and demonstrations while educating them on the importance of hearing health.
• Provide quality after-care services and offer personalized consultations to fit unique customer needs and lifestyles.
• Lead the sale of hearing aids and accessories to contribute to individual and office revenue goals.
• Partner with the Front Office Associate to ensure a high-quality customer experience, effective schedule management, and smooth store operations.
• Maintain data accuracy and privacy by managing customer records in compliance with all protected healthcare data regulations.
• Drive local engagement by supporting marketing initiatives and managing special events to promote hearing health awareness.
• Stay current on industry trends and maintain professional credentials through continuous education.

Benefits

• Medical, Dental, Vision, 401(k) with company match, Health Savings Account, life insurance, family hearing aid benefits.
• Paid Time Off (PTO), Paid Holidays, volunteer time off and parental leave.
• Access to our Wellness Hub and Employee Assistance Program (EAP).
• Continuous training, development, and support through the Ampli-Academy and other specialized learning platforms.