About The Position

This posting is intended to connect with qualified providers interested in future opportunities in Southern Illinois. It is not associated with a currently available position. Applicants may be considered for future openings as business needs arise, and recruiting may contact candidates if a suitable opportunity becomes available. The role is with Northland Hearing Centers, Inc. (Starkey Retail), a wholly owned subsidiary of Starkey Laboratories, Inc. The Audiologist or Hearing Instrument Specialist provides a quality Patient Journey Experience, helping patients choose hearing solutions suited to their lifestyles and well-being. The work includes testing and diagnosing hearing loss, fitting and selling hearing products and accessories, counseling patients, providing follow-up services, and maintaining a successful and profitable office. Starkey Retail describes its culture as focused on professional growth, knowledge-sharing, innovation, passionate and excellent service, and a total-team approach in which hearing professionals coordinate their expertise to provide patient care. The position includes collaboration with a Regional Manager or Director on office financial management. Compensation varies by role: the stated annual starting salary range is $65,140–$86,000 for an Audiologist and $65,140–$84,000 for a Hearing Instrument Specialist. The position is eligible for performance-based commissions, with no guaranteed payout. Starting pay may be affected by geography or market, skills, education, experience, and other qualifications.

Requirements

  • Valid state licensure in good standing.
  • Knowledge of patient management software, NOAH, and Inspire OS.
  • Ability to organize and execute a plan.
  • Good problem-solving and analytical abilities.
  • Good communication, organizational, and interpersonal skills.

Responsibilities

  • Provide a quality Patient Journey Experience and make it a top priority.
  • Administer hearing test procedures in accordance with Starkey clinical protocol and applicable state and federal laws.
  • Test and diagnose hearing loss.
  • Fit and sell hearing products, hearing aids, and accessories according to Starkey sales protocol.
  • Counsel patients and provide follow-up services.
  • Maintain a successful and profitable office.
  • Collaborate with the Regional Manager or Director to oversee office financial management.

Benefits

  • Medical/health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement plan with company contributions
  • Company-paid life insurance
  • Short-term disability insurance
  • Long-term disability insurance
  • Employee assistance program
  • Hearing aid benefits and discounts
  • Paid time off (PTO)
  • Paid sick and safe time
  • Six paid holidays annually
  • Access to telemedicine services
  • Professional development and training
  • Advancement opportunities
  • Marketing and administrative support at local and corporate levels
  • Performance-based commissions
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