About The Position

This future-opportunities posting is intended to connect with qualified providers interested in opportunities in the Los Angeles Metro area. It is not associated with a currently available position; applicants may be considered for future openings as business needs arise. The role is an employment opportunity with Northland Hearing Centers, Inc., referred to as Starkey Retail, a wholly owned subsidiary of Starkey Laboratories, Inc. Starkey Retail positions are covered by Northland Hearing Centers, Inc.’s benefit and compensation programs. The Audiologist or Hearing Instrument Specialist provides a quality Patient Journey Experience, guided by patients’ individual needs and a commitment to helping them select hearing solutions that support their lifestyles and well-being. The position includes testing and diagnosing hearing loss, fitting and selling hearing products and accessories, counseling patients, providing follow-up services, and helping maintain a successful and profitable office. Starkey Retail describes its culture as focused on professional growth and knowledge-sharing, innovation, passionate and excellent service, and a total-team approach to patient care. Compensation is performance-based and may include commissions, with no guarantee of commission payout. The stated annual starting salary range is $70,000–$100,000 for an Audiologist or Hearing Instrument Specialist, and $65,140–$84,000 for a Hearing Instrument Specialist. Starting pay may depend on geography or market, skills, education, experience, and other qualifications.

Requirements

  • Hold a valid state license in good standing.
  • Have knowledge of software systems, including patient management software, NOAH, and Inspire OS.
  • Ability to organize and execute a plan.
  • Good problem-solving and analytical abilities.
  • Good communication, organizational, and interpersonal skills.

Responsibilities

  • Provide a quality Patient Journey Experience and make it the top priority.
  • Administer hearing test procedures in accordance with Starkey clinical protocol and applicable state and federal laws.
  • Test and diagnose hearing loss.
  • Fit and sell hearing products, hearing aids, and accessories in accordance with Starkey sales protocol.
  • Counsel patients and provide follow-up services.
  • Collaborate with the Regional Manager or Director to oversee the office’s financial management.
  • Help maintain a successful and profitable office.

Benefits

  • Medical/health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement plan with company contributions
  • Life insurance, including company-paid life insurance
  • Short-term disability insurance
  • Long-term disability insurance
  • Employee assistance program
  • Hearing aid benefits and discounts
  • Paid time off (PTO)
  • Paid sick and safe time
  • Six paid holidays annually
  • Access to telemedicine services
  • Marketing and administrative support at local and corporate levels
  • Professional development, training, and advancement opportunities
  • Performance-based commissions; payout is not guaranteed
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