Hearing Instrument Specialist or Audiologist
About The Position
Amplifon is seeking a Hearing Instrument Specialist or Audiologist for the Oakville area. The role manages the customer journey through comprehensive hearing evaluations, personalized consultations, device fittings and demonstrations, and after-care services. The position also leads sales of hearing aids and accessories, contributes to individual and office revenue goals, and educates the community about hearing health. It reports to the Senior Area Manager and offers standard business hours from 8:30 am to 5:00 pm. Amplifon is a global hearing care retailer with operations in 25 countries and 20,300 employees. Amplifon Canada operates more than 130 clinics across Canada and focuses on innovation, customer experience, and improving quality of life for people with hearing loss.
Requirements
- A diploma from a recognized Hearing Instrument Specialist program or a Master’s degree in Audiology.
- Registration in good standing with the applicable regulatory college or provincial governing body.
- Computer proficiency in Microsoft Office, Windows, CRM, and POS systems.
Responsibilities
- Administer comprehensive hearing evaluations and educate customers on the effects of hearing loss.
- Offer personalized consultations and guide customers through hearing-device fittings and demonstrations.
- Provide quality after-care services and maintain accurate customer records in compliance with healthcare data privacy requirements.
- Lead sales of hearing aids and accessories to contribute to individual and office revenue goals.
- Partner with the Client Care Coordinator to ensure seamless store operations and effective schedule management.
- Promote hearing health awareness through community outreach events and partnership engagement.
- Support marketing initiatives and manage special events to drive local engagement.
Benefits
- Extended medical, dental, and vision benefits.
- RRSP and DPSP with company match.
- Health Spending Account.
- Life insurance.
- Annual reimbursement of membership dues or registration.
- Generous vacation.
- Paid holidays.
- Volunteer time off.
- Employee Assistance Program (EAP) support for employees and their families.
- Access to Ampli-Academy, LinkedIn Learning, Coursera, and team training.
- Tuition reimbursement.
- Industry-leading incentives.
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What This Job Offers
Job Type
Full-time
