Hearing Instrument Specialist/ Audiologist

NationsBenefits•Woodstock, GA
•Onsite

About The Position

NationsBenefits is a healthcare fintech provider of supplemental benefits, flex cards, and member engagement solutions. The company partners with managed care organizations to deliver healthcare solutions intended to improve outcomes, reduce costs, and provide value to members. Its offerings include supplemental benefits, fintech payment platforms, and member engagement solutions. NationsBenefits describes its infrastructure as compliance-focused and supported by proprietary technology and a service delivery model serving millions of members. The company offers career advancement opportunities across locations in the United States, South America, and India. The Hearing Instrument Specialist/ Audiologist will work at the Nations Benefits Hearing Center in Woodstock, Georgia. The role evaluates hearing aid candidacy, recommends and fits hearing aids, and builds relationships with patients through education, follow-up care, and community engagement. The position is based in a retail clinical environment and combines professional autonomy with operational support.

Requirements

  • Current audiology license or Hearing Aid Dispensing license in the state of the role is required.
  • Strong clinical, counseling, and interpersonal skills.
  • Ability to explain technical concepts in a clear, patient-friendly manner.
  • Comfort working in a retail healthcare setting.
  • Commitment to ethical practice and patient-focused care.
  • Willingness to participate in ongoing professional development.

Responsibilities

  • Conduct comprehensive hearing evaluations using best-practice clinical protocols.
  • Interpret test results and recommend individualized hearing care solutions based on patients’ needs and lifestyles.
  • Present product options clearly, emphasizing value, long-term benefits, and patient outcomes.
  • Program, fit, and verify hearing instruments, including new premium technology from major manufacturers.
  • Perform routine follow-up visits, cleanings, adjustments, and hearing aid repairs.
  • Maintain accurate and compliant patient records, including documentation and outcome measures.
  • Deliver service that supports patient satisfaction, loyalty, and positive clinical outcomes.
  • Collaborate with leadership and peers to support center performance and continuous improvement.
  • Build patient relationships through education, follow-up care, and community engagement.
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