About The Position

This posting is intended to connect with qualified Audiologists and Hearing Instrument Specialists interested in future opportunities in the Chicago area; it is not associated with a currently available position. Applicants may be considered for future openings as business needs arise, and the recruiting team may contact candidates if a suitable opportunity becomes available. The role is an employment opportunity with Northland Hearing Centers, Inc. (Starkey Retail), a wholly owned subsidiary of Starkey Laboratories, Inc. The position is responsible for providing a quality Patient Journey Experience by testing and diagnosing hearing loss, fitting and selling hearing products and accessories, counseling patients, providing follow-up services, and maintaining a successful and profitable office. Starkey Retail describes its culture as focused on professional growth and knowledge-sharing, innovation in hearing technology, service with passion and purpose, and a team approach in which hearing professionals coordinate their expertise to provide patient care.

Requirements

  • Valid state licensure in good standing.
  • Knowledge of patient management software, NOAH, and Inspire OS.
  • Ability to organize and execute a plan.
  • Good problem-solving and analytical abilities.
  • Strong communication, organizational, and interpersonal skills.

Responsibilities

  • Prioritize and ensure a quality Patient Journey Experience.
  • Administer hearing test procedures in accordance with Starkey clinical protocol and applicable state and federal laws.
  • Conduct sales of hearing aids and accessories according to Starkey sales protocol.
  • Fit hearing products and accessories, counsel patients, and provide follow-up services.
  • Collaborate with the Regional Manager/Director to oversee the financial management of the office.
  • Maintain a successful and profitable office.

Benefits

  • Medical/health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement plan with company contributions
  • Life insurance, including company-paid life insurance
  • Short-term disability insurance
  • Long-term disability insurance
  • Employee assistance program
  • Hearing aid benefits and discounts
  • Paid time off (PTO)
  • Paid sick and safe time
  • Six paid holidays annually
  • Access to telemedicine services
  • Performance-based commissions, with no guaranteed payout
  • Marketing and administrative support at local and corporate levels
  • Professional development, training, and advancement opportunities
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