About The Position

This posting is intended to connect Starkey Retail with qualified audiologists and hearing instrument specialists interested in future opportunities in the Twin Cities Metro area. It is not associated with a currently available position; applicants may be considered for future openings as business needs arise, and recruiting may contact candidates if a suitable opportunity becomes available. The role is an employment opportunity with Northland Hearing Centers, Inc., referred to as Starkey Retail, a wholly owned subsidiary of Starkey Laboratories, Inc. The successful provider will deliver a quality Patient Journey Experience, helping patients select hearing solutions that fit their lifestyles and support their well-being. The work includes testing and diagnosing hearing loss, fitting and selling hearing products and accessories, counseling patients, providing follow-up care, and helping maintain a successful and profitable office. Starkey Retail describes its culture as focused on professional growth and knowledge-sharing, innovation, passionate and excellent service, and a total-team approach in which hearing professionals coordinate their expertise to provide patient care. The role includes collaboration with a Regional Manager/Director on office financial management. The annual starting salary range is $65,140–$86,000 for an Audiologist and $65,140–$84,000 for a Hearing Instrument Specialist. Starting pay may vary based on geography or market, skills, education, experience, and other qualifications. The position is eligible for performance-based commissions, with no guaranteed payout.

Requirements

  • Hold valid state licensure in good standing.
  • Have knowledge of patient management software, NOAH, and Inspire OS.
  • Be able to organize and execute a plan.
  • Have problem-solving and analytical abilities.
  • Have strong communication, organizational, and interpersonal skills.

Responsibilities

  • Ensure the Patient Journey Experience is the top priority.
  • Administer hearing test procedures in accordance with Starkey clinical protocol and applicable state and federal laws.
  • Conduct sales of hearing aids and accessories according to Starkey sales protocol.
  • Fit hearing products and accessories, counsel patients, and provide follow-up services.
  • Collaborate with the Regional Manager/Director to oversee the financial management of the office.
  • Help maintain a successful and profitable office.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement plan with company contributions
  • Company-paid life insurance
  • Short-term disability insurance
  • Long-term disability insurance
  • Employee assistance program
  • Hearing aid benefits and discounts
  • Paid time off
  • Paid sick and safe time
  • Six paid holidays annually
  • Access to telemedicine services
  • Marketing and administrative support at local and corporate levels
  • Professional development, training, and advancement opportunities
  • Performance-based commissions
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