About The Position

This posting is intended to connect with qualified providers interested in future opportunities in the Columbus area; it is not associated with a currently available position. Candidates may be considered for future openings as business needs arise, and recruiting may contact candidates if a suitable opportunity becomes available. This employment opportunity is with Northland Hearing Centers, Inc. (Starkey Retail), a wholly owned subsidiary of Starkey Laboratories, Inc. The role is responsible for providing a quality Patient Journey Experience, guided by patients’ needs and helping them choose hearing solutions suited to their lifestyle and well-being. Work includes evaluating hearing loss, fitting and selling hearing products and accessories, counseling patients, providing follow-up services, and maintaining a successful and profitable office. The team emphasizes professional growth, knowledge-sharing, innovation, passionate and excellent service, and a coordinated approach in which hearing professionals combine their expertise to provide patient care.

Requirements

  • Valid state licensure in good standing.
  • Knowledge of patient management software, NOAH, and Inspire OS.
  • Ability to organize and execute a plan.
  • Good problem-solving and analytical abilities.
  • Strong communication, organizational, and interpersonal skills.

Responsibilities

  • Make the Patient Journey Experience a top priority.
  • Administer hearing test procedures in accordance with Starkey clinical protocol and applicable state and federal laws.
  • Conduct sales of hearing aids and accessories according to Starkey sales protocol.
  • Fit hearing products and provide counseling and follow-up services.
  • Collaborate with the Regional Manager or Director to oversee the office’s financial management.
  • Help maintain a successful and profitable office.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement plan with company contributions
  • Life insurance, including company-paid life insurance
  • Short-term disability insurance
  • Long-term disability insurance
  • Employee assistance program
  • Hearing aid benefits and discounts
  • Paid time off
  • Paid sick and safe time
  • Six paid holidays annually
  • Access to telemedicine services
  • Marketing and administrative support at local and corporate levels
  • Professional development, training, and advancement opportunities
  • Performance-based commissions, with no guarantee of payout
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