Hearing Instrument Specialist/ Audiologist

NationsBenefits • Waukesha, WI

4d • Onsite

About The Position

NationsBenefits is a healthcare fintech provider of supplemental benefits, flex cards, and member engagement solutions. It partners with managed care organizations to deliver healthcare solutions and benefits intended to improve member health outcomes and satisfaction. The company describes a compliance-focused infrastructure, proprietary technology systems, and a service delivery model supporting health plan partners and their members.

The Hearing Instrument Specialist/ Audiologist works at the Nations Benefits Hearing Center in North Las Vegas, Nevada, in a retail-based clinical environment with professional autonomy and operational support. The role evaluates hearing aid candidacy, recommends and fits hearing aids, and builds patient relationships through education, follow-up care, and community engagement.

Requirements

• Current Audiology license or Hearing Aid Dispensing license in the state of the role.
• Strong clinical, counseling, and interpersonal skills.
• Ability to explain technical concepts in a clear, patient-friendly manner.
• Comfort working in a retail healthcare setting.
• Commitment to ethical practice and patient-focused care.
• Willingness to participate in ongoing professional development.

Responsibilities

• Conduct comprehensive hearing evaluations using best-practice clinical protocols.
• Interpret test results and recommend individualized hearing care solutions based on patients’ needs and lifestyles.
• Present product options clearly, emphasizing value, long-term benefits, and patient outcomes.
• Program, fit, and verify hearing instruments, including premium technology from major manufacturers.
• Perform follow-up visits, cleanings, adjustments, and hearing aid repairs.
• Maintain accurate, compliant patient records, including documentation and outcome measures.
• Deliver service that supports patient satisfaction, loyalty, and positive clinical outcomes.
• Collaborate with leadership and peers to support center performance and continuous improvement.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed