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Medical Billing & Denials Specialist

Rochester Regional Health
•$21 - $30•Onsite

About The Position

The Medical Billing & Denials Specialist manages billing and claims processes, submits claims to insurance companies, follows up on unpaid or denied claims, and works to ensure timely reimbursement for healthcare services. The role supports revenue cycle management by identifying denial trends and taking corrective action. The position is in Patient Financial Services at 6196 U.S. 11, Canton, NY 13617. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m., for 37.5 hours per week.

Requirements

  • High school graduation or equivalent.
  • Minimum of 1 year of medical billing and denials, customer service, and relevant finance experience in a healthcare organization is listed as a preferred qualification.

Nice To Haves

  • Bachelor’s degree in healthcare or business administration.
  • Certification in medical billing.
  • Experience in medical billing and denials, customer service, and relevant finance in a healthcare organization.

Responsibilities

  • Submit and track insurance claims; resolve denials and billing edits; process remittances and adjustments; and ensure timely, accurate account resolution in accordance with payer requirements.
  • Review denied or underpaid claims, prepare appeal letters, gather supporting documentation, and collaborate across departments to improve claim outcomes.
  • Respond to patient inquiries, verify insurance eligibility and authorizations, maintain thorough documentation, and communicate with Revenue Cycle teams.
  • Maintain HIPAA confidentiality, meet productivity benchmarks, stay current with billing policies, and manage workload using effective time management, organization, and communication skills.

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