Per diem Peer Support Specialist

Dartmouth-Hitchcock Health • Lebanon, NH

1d • Remote

About The Position

Adult Peer Support Specialists provide telephone-based peer support through Supporting Older Adults Remotely (SOAR), a structured program for older adults living with serious mental health conditions. This remote position may involve travel for study training, meetings, community activities, or other project-related activities. Candidates bring lived experience of mental health challenges and recovery and must hold or be working toward peer support certification. Specialists receive training to deliver SOAR and combine structured intervention delivery with peer support principles, including shared lived experience, mutuality, hope, recovery, self-determination, and support for participants’ individual goals.

Requirements

• Bring lived experience of mental health challenges and recovery.
• Hold peer support certification or be currently working toward peer support certification; complete Certified Peer Support Specialist training within 12 months of hire.
• Experience relating to individuals with trauma; an empathic and non-judgmental approach is essential.
• High school diploma or equivalent.
• Be at least 21 years old.
• Have access to dependable transportation; a vehicle and driver's license are highly preferred.
• Excellent interpersonal, communication, listening, and customer service skills.
• Ability to develop professional working relationships with community partners and organizations.
• Developed problem-solving skills.
• Proficiency with MS Word, Excel, PowerPoint, and Outlook.
• Experience giving both formal and informal presentations.

Nice To Haves

• Vehicle and driver's license are highly preferred.
• Medical record documentation experience is a plus.

Responsibilities

• Meet with patients or residents, using training and shared experience to engage them and inform them about support opportunities.
• Educate patients, residents, and caregivers about mental health services and supports, and help connect them with services as directed by the clinical team.
• Meet with therapeutic group facilitators to assist with planning; attend groups to model participation and assist with co-facilitation as directed by clinical staff.
• Engage with children and adolescents one-on-one.
• Work with the team to support patients or residents after discharge by helping them navigate transitions to a different setting.
• Assist individuals in identifying and developing natural community supports that foster independence and community integration, including supports related to social determinants of health.
• Develop and maintain collaborative relationships with local community service providers.
• Develop and maintain collaborative relationships with treatment teams to facilitate alignment of clinical care.
• Maintain professional boundaries, accurately represent the peer support specialist role, and encourage patients to seek clinical or medical advice from their appropriate provider.
• Attend meetings and training as required or encouraged by departmental leaders.
• Document program measures and outcomes in patients’ medical records or as otherwise required by the program.
• Abide by HIPAA, 42 CFR, and additional organizational regulations.
• Perform other duties as required or assigned.

What This Job Offers

• Education Level: High school or GED