Residential Support Specialist- Per Diem

Liberty Resources•Oneida, NY

5d•Onsite

About The Position

Liberty Resources is seeking Per Diem Residential Support Specialists for its Oneida Crisis Residence Program. The agency operates community-based crisis residences in Syracuse, Oneida, Oswego, and Auburn, providing a therapeutic, home-like environment for adults experiencing mental health crises. Services follow the Peer Support Model, emphasizing compassion, empathy, person-driven support, empowerment, and hope. The program aims to stabilize guests and support their safe return to the community while helping prevent unnecessary emergency department visits and hospitalizations. Residential Support Specialists work with residents facing mental health challenges to support their recovery goals. Services may include health and wellness coaching, recurrence prevention planning, wellness activities, family support, conflict resolution, and referrals and linkages to community resources. Staff collaborate with treatment providers and an interdisciplinary team to support integrated care.

Requirements

High school diploma or GED.
A respect for and high level of comfort around people experiencing psychiatric crisis.
Ability to use critical thinking, problem-solving, and de-escalation skills to help create and maintain an environment that promotes recovery.
Valid New York State driver's license and reliable transportation.
Sensitivity to cultural differences and ability to incorporate that understanding into service provision.
Demonstrate the values of diversity, equity, and belonging and foster an inclusive environment.

Nice To Haves

One to three years of volunteer or work experience in the behavioral healthcare field, or a bachelor's degree in a related field.

Responsibilities

Conduct initial assessments and screenings.
Help guests view crises differently and use wellness tools to prevent future crises or reduce their intensity.
Work with Health Homes programs, hospitals, and other treatment providers to develop integrated plans of care addressing mental health, physical health, substance use, and community support needs.
Provide advocacy, support, referral, and linkage services to residents as needed and as assigned by the Program Coordinator.
Deliver recovery-oriented services incorporating Peer Support, Motivational Interviewing, and trauma-informed or trauma-responsive care.
Provide program coverage according to the staffing plan, including overnights as required.
Rotate warm line responsibilities with other staff and/or make follow-up calls.
Serve as a member of an interdisciplinary team.
Act as a role model for program residents.
Maintain the upkeep and cleanliness of the residence.