About The Position

The Lean/Quality Improvement Specialist works with hospital departments and Medical Staff to coordinate, facilitate, and implement LEEP/Lean projects, performance improvement efforts, and regulatory compliance. The role works positively with Medical Staff and clinical departments to communicate and lead LEEP/Lean teams and quality improvement and regulatory compliance efforts. It combines statistical knowledge and technical expertise to collect, aggregate, and analyze data and communicate findings to stakeholders.

Requirements

  • Bachelor’s degree or equivalent work experience, with an emphasis in Lean and/or quality improvement principles.
  • Registered Nurses with acute care experience as a healthcare professional and working computer knowledge and skills will be considered.
  • Microsoft expertise is required, particularly strength in Excel.
  • Three years of experience in a hospital setting is preferred.
  • Strong written and verbal communication skills.
  • Ability to interpret financial and statistical reports.
  • Ability to communicate positively and clearly with medical and clinical staff.
  • Working knowledge of Microsoft programs, especially Excel and Visio.
  • Proficiency using the internet to find clinical benchmarks.

Nice To Haves

  • Missouri Registered Nurse license.
  • Certified Professional in Healthcare Quality (CPHQ) certification.
  • Lean/Six Sigma certification.
  • Three years of experience in a hospital setting.

Responsibilities

  • Review data from internal and external systems to identify trends affecting quality, cost effectiveness, and service delivery.
  • Prepare and analyze statistical reports on Lean/Quality improvement activities.
  • Communicate report findings to stakeholders and report data discrepancies or recommendations for changes.
  • Collaborate with Lean/LEEP team leaders, staff, and physicians to develop and implement improvement projects.
  • Serve as a resource for department directors, organization leaders, employees, and physicians on understanding and implementing LEEP/Lean and quality improvement activities according to regulatory agency standards.
  • Assist with the preparation and execution of regulatory surveys.
  • Participate in department projects, meeting deadlines and assigned responsibilities.
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