Front Desk Jobs

About The Position

Requirements

• AVAILABLE to be scheduled as opener (shifts begin at 6:45, 7:45 and 8:45am) or closer (shifts end from 5:15 to 7:15 pm)
• MUST HAVE availability on weekend shifts
• 1+ years’ experience in a fast-paced, customer service-centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position)
• High school diploma or equivalent
• Ability to work at a sustained, fast pace
• Excellent problem-solving and troubleshooting skills
• Track record in providing over-the-top, amazing customer service!
• Ability to multitask with ease
• Frequently required to stand and/or walk for duration of 6-8 hour long shifts
• Has the technical ability and skills to operate a point of sale system
• Problem solver – use logic and support resources to solve problems at the front desk
• Maintains professional demeanor under pressure

Nice To Haves

• Previous experience with Point of Sale Systems strongly preferred
• Previous salon/spa experience preferred but not required

Responsibilities

• Deliver Exceptional Customer Service: Provide excellent service to our clients, ensuring they have a fantastic experience.
• Manage Front Desk Operations: Handle point of sale transactions efficiently and accurately.
• Support Sales Goals: Promote and sell memberships and retail products with enthusiasm.
• Maintain a Welcoming Environment: Keep the front desk area organized and presentable, contributing to a positive shop atmosphere.
• Team Collaboration: Work closely with the team to ensure smooth operations and excellent client satisfaction.

Benefits

• Competitive compensation plan
• Generous bonus plan
• Free monthly services
• Membership sales bonus
• Flexible Hours - with a set, regular schedule
• Discounts on all retail products
• Clear career path to grow as a professional
• Ongoing training