Field Technician Jobs

About The Position

Requirements

• Must be available for weekly Monday–Friday travel.
• Valid driver’s license.
• At least 2 years of hands-on experience troubleshooting and installing systems.
• Strong ability to analyze and troubleshoot system issues.
• Basic math skills for measuring, calculating, and troubleshooting system configurations.
• Ability to lift and maneuver heavy objects and safely climb a ladder up to 30 feet.
• Ability to operate power equipment such as aerial lifts, concrete saws, jack hammers, augers, and mixers.

Nice To Haves

• Experience with access control systems and/or fire alarms.
• OSHA certification and/or familiarity with OSHA compliance.

Responsibilities

• Conduct preventive maintenance, troubleshoot and repair systems, and complete system upgrades at customer sites according to established procedures.
• Assist the Install Department with site planning, jurisdictional compliance, inspections, and system commissioning after construction.
• Organize and prioritize daily service calls and routes to complete work promptly and to a high standard.
• Build and maintain professional customer relationships by providing service, training, and support.
• Assist other Field Service Technicians as needed and contribute to teamwork and knowledge sharing.
• Drive safely and follow local, state, and federal traffic laws while traveling to service locations.
• Monitor inventory, complete service reports accurately, and submit documentation by required deadlines.
• Track and submit expense reports in accordance with company policies.

Benefits

• Medical, dental, and vision benefits.
• Per diem for overnight travel.
• Company vehicle and company-paid travel expenses.
• Yearly bonus.
• Competitive pay, including paid windshield time.
• Short- and long-term disability insurance.
• Life insurance.
• Flexible Spending Account (Section 125).
• Tuition reimbursement program.
• Matching 401(k) retirement plan.
• Training.
• Career advancement opportunities.