Field Service Diesel Technician- Rotational

Cummins•Morgan City, LA

14d•Onsite

About The Position

Cummins is hiring a Field Service Diesel Engine Technician for its Distribution Business in Morgan City, Louisiana, specializing in marine engine repairs. This is a rotational field-service position. A TWIC card and passport are required. The role performs engine repairs, rebuilds, and preventative maintenance at customer locations, using specialized tools and documented procedures. The technician supports customer needs, completes service documentation, maintains service vehicles and tools, pursues required training, and follows health, safety, and environmental policies. The posting also states that no DOT requirement applies because of the Morgan City location.

Requirements

Basic-level field service work experience.
Intermediate-level knowledge of and/or experience with engine products.
Customer service experience.
Vocational diploma from a relevant technical institution.
Locally valid driving permit.
Valid TWIC card and passport.
Ability to meet licensing requirements that may apply for compliance with export controls or sanctions regulations.

Nice To Haves

Apprentice-trained Engine Technician.

Responsibilities

Complete engine product repairs and rebuilds in the field.
Engage customers courteously and professionally, build productive customer relationships, and respond promptly to customer needs.
Use specialized tools and documented procedures to diagnose and complete less complex repairs; identify and prepare required parts and tools.
Perform preventative maintenance on engines and related components according to documented schedules and standards.
Escalate unresolved issues to more experienced Field Service Technicians or a supervisor.
Complete required service documentation, including work or service reports, timesheets, warranty claims, and quality forms, using handwritten forms or business systems.
Identify additional service opportunities with customers.
Complete training in line with skill and business requirements.
Maintain the service vehicle and tools in clean condition and proper working order.
Follow applicable health, safety, and environmental policies, procedures, and legislation; report issues and incidents to site management and the supervisor.
Keep company credit card expenses up to date.
Keep driving license, TWIC card, and passport up to date.
Submit all service reports and time records daily.