Field Service Diesel Technician

Cummins•Phoenix, AZ

12d•Onsite

About The Position

Cummins is seeking a Diesel Technician/Mechanic for its Distribution business in Avondale, Arizona. This technical specialist serves as a primary customer support contact, diagnosing and performing complex repairs on engine products at customer sites and in a service shop. The role includes engine maintenance and repair, use of diagnostic tools, detailed service recordkeeping, adherence to Cummins Health, Safety & Environmental policies, ongoing product development and certifications, and maintaining personal tools. The technician also performs complex internal engine repairs and unassisted overhauls, troubleshoots with limited or no diagnostic-tool support, applies detailed knowledge of aftertreatment systems, and mentors junior technicians through technical support and documentation. The position requires significant field service experience, expert knowledge of or experience with engine products, customer service experience, and a current valid driving license. The posting lists driving eligibility requirements, including a motor vehicle report free of major violations, a DOT physical, driving experience, and compliance with DOT driving regulations. It also states that commercial vehicle operators must be at least 21 years old, while a later duplicated requirement says applicants must be 18 with two years of driving experience. A vocational diploma from a relevant technical institution is required; apprentice engine technician training is preferred. The position may require licensing for export-control or sanctions compliance. Compensation is based on experience. The posting advertises a sign-on bonus of up to $7,000 and relocation, along with location-dependent benefits that may include a 401(k) Retirement Savings Plan, Cash Balance Pension Plan, medical, dental and life insurance, a Health Savings Account, domestic partner coverage, and other personal and professional benefits.

Requirements

Current valid driving license or locally valid driving permit.
Motor vehicle report covering five years and free from major violations (the posting gives this requirement more than once).
Pass a Department of Transportation (DOT) physical.
Driving experience; the posting variously specifies three years and two years.
Meet applicable DOT driving regulations, including Hours of Service and Electronic Log Booking Device use.
Be at least 21 years old for commercial vehicle operation; a later duplicated requirement states applicants must be at least 18 years old.
Vocational diploma from a relevant technical institution.
Significant field service work experience.
Expert-level knowledge of and/or experience with engine products.
Customer service experience.
Position may require licensing for compliance with export controls or sanctions regulations.

Nice To Haves

Apprentice Trained Engine Technician.
Experience providing technical advice and coaching to more junior technicians.

Responsibilities

Complete repairs on engine products in a service shop.
Perform maintenance and repairs using diagnostic tools.
Maintain detailed records of serviced vehicles.
Adhere to Cummins Health, Safety & Environmental policies.
Pursue ongoing development and certifications on new and existing Cummins products.
Maintain personal tools.
Complete complex internal engine repairs.
Perform complex engine overhauls without assistance.
Troubleshoot with limited or no support from diagnostic tools.
Apply detailed understanding of aftertreatment systems and components.
Mentor junior technicians by providing technical support and documentation.
Diagnose and perform complex repairs on engine products at customer sites.