Field Service Engineer Jobs

About The Position

Requirements

• Bachelor's degree in electrical engineering, Mechanical Engineering, or related field (or equivalent technical experience).
• 3-5 years of proven experience in field service, preferably within battery systems, energy storage, or power electronics.
• Strong knowledge of electrical systems, troubleshooting, and diagnostic tools.
• Ability to travel frequently to customer sites.

Responsibilities

• Maintain strong customer relationships through professional communication and support.
• Diagnosing and troubleshoot electrical, mechanical and software issues for battery systems both remotely and on-site
• Manage third party contractors
• Provide onsite technical support and training to customers on system operation and safety.
• Document service activities, maintenance records, and technical reports accurately.
• Ensure compliance with industry safety standards and environmental regulations.
• Respond to emergency service requests and resolve issues under time-sensitive conditions.
• Ensure compliance with contractual terms, conditions, and service-level agreements
• Other duties as assigned