Field Service Engineer

CACI•Aberdeen Proving Ground, MD

12d•Onsite

About The Position

CACI is Seeking a Field Service Engineer who will be responsible for building, configuring, maintaining, and fielding complex networking and satellite communications equipment at the TS/SCI level. Establishes satellite communications network architecture for use by multiple customers and consumers. Maintains technical expertise in all areas of network and computer hardware and software interconnection and interfacing, such as routers, switches, firewalls, gateways, virtual machines, COMSEC, etc. Travel up to 50% CONUS and OCONUS to setup, train, instruct and interact with customers.

Requirements

Active DoD TS/SCI with Counterintelligence Polygraph
BA/BS with at least 3 years of full time experience, or 4+ years of full time experience with an Associates degree, or 6+ years of full time work experience with no BA/BS degree
Hands-on integration experience with secure networks, routers, switches, COMSEC devices, and satellite/transport systems
CompTIA networking experience
Ability to travel up to 50% CONUS and OCONUS

Nice To Haves

Experience working in a DoD Contracting Environment
Experience supporting Army, SOCOM, or IC communications systems
Background in tactical networking, SATCOM, and multi-level data flow
Ability to communicate professionally and effectively verbally and in writing
Prior instructor or training development experience for military systems

Responsibilities

Build, configure, and test classified networking equipment, to include multi-enclave networking suites and secure transport systems
Subject matter expert in the deployment of satellite communications systems of all types, to include link initialization, troubleshooting, and optimization
Ability to troubleshoot any system issues to isolate faults, maximize network performance, and track bandwidth and provide Tier II and Tier III troubleshooting support
Configure and train customers on the proper use of equipment, to include Virtual Machines, VoIPs, COMSEC devices, and HAIPE compliant inline network encryptors
Maintain professional demeanor when interacting with customers, government stakeholders, technical leads, and field units
Deliver hands-on instruction to military users, training end users on system setup, proper operation, troubleshooting techniques, and sustainment
Ability to assist with developing training material, technical design packages, POIs, quick reference guides, operational user guides, and operational procedures