Field Service Engineer

Ambrell Corporation • Rochester, NY

4d • $27 - $30 • Hybrid

About The Position

Provide repair of Ambrell equipment both in-house and at customer sites for current product lines and legacy equipment. Provide technical systems and applications training to customers both in-house and at customer sites, including classroom and hands on training. Start-up assistance of Ambrell equipment in the field including applications setup and testing. Supports repair of customer equipment in house when not traveling. Customer interaction and remote triage, troubleshooting and diagnostics daily.

Requirements

• Knowledge of troubleshooting techniques and familiarity with troubleshooting equipment is necessary
• Must be able to read and understand schematic wiring diagrams, test procedures, water flow diagrams and-lay out drawings, and be able to check mechanical work to blueprint (CAD drawings)
• Ability to troubleshoot to the component level
• Good organizational skills required. Paperwork must be complete, prompt, and accurate
• Direct customer contact is a primary responsibility of this position
• Applicant must be willing to travel up to as much as 50%, including domestic and international
• Must be physically capable of strenuous work and working in extreme conditions
• Good written and verbal communications skills required
• Electronic background experience in: Analog, digital and microprocessor circuits, Power devices and related circuits, Motors and general AC wiring
• Mechanical background experience in: Mechanical fixturing, Temperature, pressure, and water flow circuits and monitoring equipment

Nice To Haves

• Previous experience in induction heating desirable but not required
• Temperature monitoring equipment including temperature controllers and pyrometers desirable
• PLC operation (desirable, not required)
• PCB Soldering to IPC-610 (desirable, not required)

Responsibilities

• Provide repair of Ambrell equipment both in-house and at customer sites for current product lines and legacy equipment
• Provide technical systems and applications training to customers both in-house and at customer sites, including classroom and hands on training
• Start-up assistance of Ambrell equipment in the field including applications setup and testing
• Supports repair of customer equipment in house when not traveling
• Customer interaction and remote triage, troubleshooting and diagnostics daily

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed